Rachel Taylor
San Antonio,TX
Summary
Driven and detail-oriented Hair Stylist with a proven track record at The Chops Barbery, excelling in client consultation and hair styling techniques. Achieved high client retention through exceptional service and relationship management. Skilled in schedule management, ensuring efficient appointment flow and maximizing client satisfaction.
Overview
8
8
years of professional experience
Work History
Hair Stylist
The Chops Barbery
12.2021 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
Mechanic/Human Resources Assistant
US Army Reserve
12.2015 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
Hairstylist
The Room Men's Grooming
12.2018 - 12.2021
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Education
No Degree - Cosmetology
NIBC
Clute, TX07.2011
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Schedule Management
- Relationship building and management
- Highly motivated self-starter
Timeline
Hair Stylist
The Chops Barbery
12.2021 - Current
Hairstylist
The Room Men's Grooming
12.2018 - 12.2021
Mechanic/Human Resources Assistant
US Army Reserve
12.2015 - Current
No Degree - Cosmetology
NIBC
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