Summary
Work History
Education
Skills
Timeline
GeneralManager
Rachel Taylor

Rachel Taylor

Williamstown ,KY

Summary

Dynamic General Manager with a proven track record at One Holland, excelling in operations management and team building. Successfully implemented strategies that boosted sales and profitability while fostering a positive work environment. Skilled in training and coaching, I cultivated strong client relationships, ensuring long-term loyalty and financial stability.

Work History

General Manager

One Holland
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Admissions Advisor

Beckfield College
  • Enhanced overall student satisfaction by providing exceptional customer service and guidance throughout the admissions process.
  • Increased visibility of program offerings by representing our institution at various education conferences and events.
  • Worked with financial aid office to verify student's' applications and discuss payment options.
  • Served as a positive ambassador for our institution by maintaining a professional demeanor and demonstrating genuine enthusiasm for the programs and services offered.
  • Maintained positive relationships with students, faculty, alumni, and administration.
  • Identified and addressed concerns of incoming students and parents.
  • Assisted in the development of marketing materials to effectively communicate program benefits and requirements to prospective students.
  • Trained new admissions staff members on department policies, procedures, and best practices, leading to a more cohesive team environment.
  • Managed relationships with high schools, college fairs, and community organizations to promote program offerings and increase awareness.
  • Reviewed applications and conducted interviews to assess applicant qualifications, ensuring a competitive incoming class each year.

Education

Education

Gateway Community And Technical College
Boone, KY

Diploma - Human Services

Lindsey Wilson College
Columbia, KY
12.2015

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Training and coaching
  • Efficient multi-tasker
  • Inventory control
  • Staff supervision
  • Employee scheduling

Timeline

General Manager

One Holland

Admissions Advisor

Beckfield College

Education

Gateway Community And Technical College

Diploma - Human Services

Lindsey Wilson College

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