Rachel Thang
Lawrenceville,GA
Summary
- Results-driven professional with a track record of success in fast-paced, competitive environments. Exceptional customer service abilities combined with strong organizational skills. Proven ability to handle multiple projects simultaneously with a high degree of accuracy.
- Results-oriented professional with a proven track record in improving customer relationship management and operational performance. Adaptable and flexible, adept at identifying and implementing strategies to enhance customer satisfaction and drive business growth.
Overview
4
4
years of professional experience
Work History
Server
Panda Express Restaurant Group
Atlanta, GA
08.2020 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained order efficiency and accuracy through clear communication with staff, earning numerous recommendations from satisfied customers.
- I resolved customer complaints quickly and professionally to maintain a positive reputation.
Education
BBA: Business Administration -
Georgia Gwinnett College
Lawrenceville, GA05-2026
Skills
- Cash Management
- Customer Interaction Optimization
- Operational Improvement
- POS Operation
- Flexible Problem-Solving
Languages
- English
- Burmese
- Chin dialects (several)
References
- Zen Min Htet, (404)-397-8223, Panda Express Manager
- Ruth Tial, (404) -637-6999, Restaurant Manager
- Alyssa Wright, (727)-916-1493, Mentor
Timeline
Server
Panda Express Restaurant Group
08.2020 - Current
BBA: Business Administration -
Georgia Gwinnett College