Rachel Thoma
Evans City,Pennsylvania
Summary
Recent college graduate with a degree in neuroscience, demonstrating a solid foundation in the field and profound interest in applying theoretical knowledge to practical circumstances. Eager to bring a fresh perspective and strong mindset to a professional setting, despite a lack of formal experience. Proven relationship-builder and in fast-paced environments with accuracy and impeccable service skills. Strives to meet customer needs and drive satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Server
Log Cabin Inn
Harmony, PA
05.2024 - Current
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Suggested changes to the menu that were successful with customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Server
Bob Evans Restaurant
Cranberry Township, PA
05.2024 - 08.2024
- Achieved the highest check average of all the servers in the restaurant.
- Provided excellent customer service to ensure satisfaction.
- Facilitated table turnover efficiency in high-demand periods
- Trained new servers on company policies, guest service standards, and best practices. Entered orders into the system and processed credit card transactions, gift cards, and cash payments.
Server
Drakes Foodland
Lexington, KY
01.2022 - 05.2024
- Grew into positions of more accountability due to my eagerness to be challenged.
- Maintained comprehensive knowledge of menu changes and dietary restrictions
- Informed customers of ingredients and allergens to support sensible menu choices.
- Updated menu boards and signage as needed based upon changes in available offerings or pricing adjustments.
- Established a supportive atmosphere through effective collaboration among various teams.
Education
Bachelor of Science - Neuroscience
University of Kentucky
Lexington, KY05-2024
Skills
- Excellent customer support
- Team member support
- Guest engagement
- Creativity in menu creation
- Circadian rhythm
- Neuropharmacology
- Neuroanatomy
- Neurobiology
Timeline
Server
Log Cabin Inn
05.2024 - Current
Server
Bob Evans Restaurant
05.2024 - 08.2024
Server
Drakes Foodland
01.2022 - 05.2024
Bachelor of Science - Neuroscience
University of Kentucky
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