Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rachel Thomas

Sedalia,MO

Summary

Highly motivated employee with exceptional work ethic and a desire to exceed company expectations. Skilled in building productive working relationships and managing goals in fast-paced, deadline-driven environments. Thrives in team-oriented environments.

Overview

19
19
years of professional experience

Work History

CRE- Research Manager

Moody's
New York, NY
12.2017 - 07.2024
  • Oversaw market research and data collection in the Frontier sub-region, including the overseas team in Costa Rica.
  • Managed day-to-day operations of the Research department, including assisting in hiring, training, managing, and mentoring Research staff and contract workers, and researching data products.
  • Managed researcher and vendor workload, tasks, and customer requests.
  • Audited researched information and communications for quality and accuracy.
  • Became an expert on internal tools, including the research database platform, contacts management, quality control tools, etc.
  • Mastered the client platform and how the information acts between the systems.
  • Developed processes for quarterly market reports.
  • Determined best practices for collecting and organizing statistics, coordinated with key contacts within the industry and produced quarterly statistics and reports.

Commercial Research Associate

Xceligent
Sedalia, MO
09.2012 - 12.2017
  • Used an in-house database for marketing commercial properties.
  • Guided clients on lease negotiations and other real estate transactions.
  • Researched properties available for sale or lease within designated markets; provided detailed summaries of all viable options.
  • Worked closely with leasing agents to ensure timely occupancy of vacant spaces.
  • Established relationships with lenders, brokers, and other professionals in the commercial real estate industry.
  • Maintained a current and accurate CRM database of prospective customers.
  • Monitored incoming emails and responded promptly to customer requests.

Certified Trainer/Manager

Perkins Family Restaurant
Sedalia, MO
03.2005 - 09.2012
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Resolved customer complaints professionally to maintain positive relationships with guests.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Education

High School Diploma -

Smithton School
Smithton, MO
05-2007

Skills

  • Research Coordination
  • Adaptability in Diverse Environments
  • Collaborative Team Building
  • Skilled in Task Prioritization
  • Data Collection
  • Talent Acquisition and Training
  • Effective Task Management
  • Customer Relationship Management
  • Negotiation and Conflict Resolution
  • Performance Evaluations
  • Customer Relationship Management (CRM)
  • Cost Control and Budgeting
  • Efficient Data Management
  • Proficient in Google Applications
  • MLS System Experience
  • Proficient in Microsoft Applications
  • Care Plan Coordination
  • Medication Management
  • Efficient Meal Planning and Preparation
  • Legal Representation for Grandmother
  • Estate Management

References

References available upon request.

Timeline

CRE- Research Manager

Moody's
12.2017 - 07.2024

Commercial Research Associate

Xceligent
09.2012 - 12.2017

Certified Trainer/Manager

Perkins Family Restaurant
03.2005 - 09.2012

High School Diploma -

Smithton School

Similar Profiles

CREATE PROFILE
Rachel Thomas