Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Tilley

Minneola

Summary

Dynamic and compassionate Direct Support Professional with experience at Sevita, dedicated to enhancing the quality of life for individuals with disabilities. Skilled in crisis intervention and medication administration, I excel in clear communication and problem-solving, ensuring clients achieve personal goals while maintaining dignity and independence. Capable of administering medicine and proper disposal of hazardous materials to ensure patient's safety.

Overview

3
3
years of professional experience

Work History

Barista

Dunkin Donuts & Baskin Robbins
04.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Facilitated crisis intervention to soothe disruptive behavior.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.

Direct Support Professional

Sevita
04.2022 - 09.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Facilitated crisis intervention to soothe disruptive behavior.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.

Education

Phlebotomy Certification - Phlebotomy

Phlebotomy Orlando Online
Orlando, FL

Highschool Diploma - N/A

Crystal River Highschool
Crystal River, FL
05.2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Active listener
  • Exceptional customer service
  • Adaptive and creative
  • Decision-making
  • Hospitality service expertise
  • Professional demeanor
  • Multitasking and organization
  • Clear communication
  • Physical stamina
  • Positive and professional
  • Calm demeanor

Timeline

Barista

Dunkin Donuts & Baskin Robbins
04.2024 - Current

Direct Support Professional

Sevita
04.2022 - 09.2024

Phlebotomy Certification - Phlebotomy

Phlebotomy Orlando Online

Highschool Diploma - N/A

Crystal River Highschool

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Rachel Tilley