Rachel Timme
Adrian,MO
Summary
Accomplished Home Health Aide and Sales Consultant with a proven track record in patient care and customer service excellence at Critical Nurse Staffing and BLUSH Boot Camp. Expert in personal hygiene assistance and building client relationships, significantly enhancing patient well-being and customer satisfaction. Demonstrates strong adherence to care plans and effective communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Aide
Critical Nurse Staffing
Adrian, MO
09.2022 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Monitored changes in clients' conditions to report concerns to supervisor.
Sales Consultant
BLUSH Boot Camp
Harrisonville
09.2021 - 05.2022
- Provided sales and customer service assistance to walk-in traffic
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Responded to telephone and in-person requests for information
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Adrian R-III
Adrian, MO05.2011
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Dressing assistance
- Housekeeping
- Mobility support
- Documentation
- Care Plan Adherence
- Medication Administration
- Medication organization
- Medical Charting
- Ambulation Assistance
- Home Health Aide (HHA)
- Breathing Treatments
- Dietary Requirements and Nutrition
- Healthcare Education
- Product and service knowledge
- Online Marketing
- Administrative tasks
- Team player attitude
- Appointment Scheduling
- File Management
- Meeting Preparation
- Organizational proficiency
- Courteous and Professional
- Data Entry
- Payment Processing
- Customer and client relations
- Billing and Invoicing
- Multitasking
- Organizational Skills
- Active Listening
- Effective Communication
- Self Motivation
Certification
Substitute Teaching Certificate
Timeline
Home Health Aide
Critical Nurse Staffing
09.2022 - Current
Sales Consultant
BLUSH Boot Camp
09.2021 - 05.2022
Adrian R-III