Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rachel Torres

East Stroudsburg,Pa

Summary

Dynamic RN Supervisor at Stroudsburg Post Acute Rehabilitation, skilled in clinical assessment and patient advocacy. Proven track record in enhancing care quality through effective interdisciplinary collaboration and staff supervision. Committed to continuous education and quality improvement, ensuring compliance with HIPAA while delivering compassionate care to diverse patient populations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

RN Supervisor

Stroudsburg Post Acute Rehabilitation
06.2025 - Current
  • Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
  • Coordinated nursing activities.
  • Inventoried medications, supplies and equipment and distributed stock to patients.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
  • Evaluated and monitored care and services throughout shift to improve quality levels.
  • Onboarded new employees through orientation meetings and training sessions before deployment to different departments.

RN Floor Nurse

Lehigh Valley Hospital and Health Network
05.2023 - Current
  • Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
  • Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
  • Administered medication such as insulin and monitored patients' responses to detect problems.
  • Modified patient health treatment plans by observing patient conditions and responses.
  • Helped patients feel comfortable by adjusting positions and engaging in casual conversation.
  • Examined and treated patients' injuries and pressure wounds to promote healing.
  • Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on CV tele, stroke and MS telemetry floors.
  • Utilized EPIC to document nursing assessments, treatments, medications and discharge instructions.
  • Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
  • Communicated effectively with patients and family members to convey important instructions and discuss treatments.
  • Administered basic patient care and treatments by dressing wounds, giving enemas and performing catheterizations.
  • Delivered treatments and direct nursing care according to physicians' orders in clinical environment.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Monitored patient reactions after administering medications and IV therapies.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Managed patients recovering from medical or surgical procedures.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Recorded details regarding therapies to keep patient charts updated.
  • Educated family members and caregivers on patient care instructions.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.

Travel RN

One Staff Medical
04.2022 - Current
  • Administered medications and treatment to patients and monitored responses.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Educated family members and caregivers on patient care instructions.

RN Traveler

Trusted Nurse Staffing
10.2020 - Current
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

LPN/RN Agency Nurse

General Healthcare Resources Inc.
04.2013 - 12.2023
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Performed routine evaluations of each patient's status, needs, and preferences.

RN Lead Case Management Analyst

Evernorth
11.2021 - 07.2022
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed and maintained courteous and effective working relationships.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Educated family members and caregivers on patient care instructions.

RN Floor Nurse

St. Lukes Medical Hospital
04.2017 - 10.2021
  • Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on a step down unit.
  • Utilized EPIC to document nursing assessments, treatments, medications and discharge instructions.
  • Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
  • Delivered treatments and direct nursing care according to physicians' orders.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Helped patients feel comfortable by adjusting positions and engaging in casual conversation.

RN Quality of Care Coordinator /Educational Support Staff Member

Pleasant Valley Manor
09.2019 - 09.2020
  • Managed care from admission to discharge.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

LPN Office Nurse

Pocono Medical Center Vascular Department
04.2013 - 04.2016
  • Stocked unexpired supplies and medications to prepare patient care areas.
  • Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
  • Completed paperwork and prior authorizations and scheduled appointments for patients.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Reviewed patient history to verify conditions and current medications.
  • Took samples to complete diagnostic and routine assessment tests.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Coordinated patient transfers to other facilities.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
  • Delivered emotional support to patients and families during challenging times.
  • Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
  • Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
  • Educated patients and families on disease processes, medications and treatments.

Education

Bachelor of Science - Nursing

WGU
Mill Creek, WV
09-2022

Diploma in Nursing -

St. Luke's School of Nursing
Bethlehem, PA
04-2017

Associate Degree in Nursing - Nursing Practice

Northampton Community College
Tannersville, PA
04-2006

Skills

  • Clinical assessment/Quality improvement
  • HIPAA compliance
  • Clinical leadership/Compassionate care
  • Continuing education/Clinical documentation
  • Conflict resolution
  • Manage records
  • Verbal and written communication/Interdisciplinary collaboration
  • Medication dispensing
  • Teamwork
  • Electronic medical record software
  • Adaptability and flexibility
  • Patient safety
  • Staff supervision
  • Patient advocacy
  • Professional demeanor
  • Medical terminology
  • Customer service

Certification

ACLS

BLS

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

RN Supervisor

Stroudsburg Post Acute Rehabilitation
06.2025 - Current

RN Floor Nurse

Lehigh Valley Hospital and Health Network
05.2023 - Current

Travel RN

One Staff Medical
04.2022 - Current

RN Lead Case Management Analyst

Evernorth
11.2021 - 07.2022

RN Traveler

Trusted Nurse Staffing
10.2020 - Current

RN Quality of Care Coordinator /Educational Support Staff Member

Pleasant Valley Manor
09.2019 - 09.2020

RN Floor Nurse

St. Lukes Medical Hospital
04.2017 - 10.2021

LPN/RN Agency Nurse

General Healthcare Resources Inc.
04.2013 - 12.2023

LPN Office Nurse

Pocono Medical Center Vascular Department
04.2013 - 04.2016

Bachelor of Science - Nursing

WGU

Diploma in Nursing -

St. Luke's School of Nursing

Associate Degree in Nursing - Nursing Practice

Northampton Community College