Rachel Triplet
Portland
Summary
Proven Emergency Room Technician at Legacy Mt Hood Medical Center, adept in 12-lead EKG monitoring and showcasing exceptional multitasking abilities. Enhanced ER efficiency through skillful coordination and compassionate patient care, contributing to improved patient flow and satisfaction. Demonstrated reliability and proficiency in high-pressure environments, with a commitment to advancing emergency medical procedures.
Overview
8
8
years of professional experience
Work History
Emergency Room Technician
Legacy Mt Hood Medical Center
2021.08 - Current
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
- Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Streamlined emergency department processes by working closely with other ER technicians, nurses, physicians, and ancillary staff members to coordinate seamless patient care transitions within the hospital setting.
- Liaised between nurses, physicians, patients and visitors.
- Obtained patient or family member authorizations for tests and procedures.
- Administered medications and injections as directed by healthcare professionals.
- Scheduled patients for appointments and maintained master calendar.
- Supported office operations by expertly handling administrative needs.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Assisted patients with therapy exercises as specified by care team.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Inspected equipment for defects and completed basic repairs.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Performed basic laboratory tests and collected specimens for further testing.
- Provided family members with general health education and tips for patient care.
- Completed necessary reports and documentation on time and to specifications.
- Answered patient inquiries and provided information about healthcare services.
- Cleaned and set up rooms in preparation for patient appointments.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Monitored patient progress and reported changes to healthcare professionals.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Disinfected tools, equipment and surfaces between patients.
- Took and recorded patients' vital signs, documenting in medical charts.
- Played key role in emergency response teams, participating in drills and actual events to enhance preparedness.
- Improved patient flow through ER by efficiently preparing rooms and organizing medical supplies.
- Streamlined patient intake process to reduce wait times and optimize ER operations.
- Assisted in life-saving procedures, supporting medical teams during critical emergencies.
- Enhanced overall efficiency of ER department, identifying and implementing process improvements.
- Ensured adequate supply levels, ordering and restocking medical supplies to maintain readiness for emergencies.
- Ensured rapid patient assessment by accurately taking vital signs and gathering medical history.
- Boosted patient satisfaction by attentively listening to concerns and ensuring they felt heard and cared for.
- Supported patient recovery by providing post-treatment care instructions and follow-up recommendations.
- Enhanced patient comfort, adjusting beds and helping with mobility as needed.
Medical Technician
Better Living Home Health Care Inc.
2019.11 - 2021.02
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Administered medications and performed basic and advanced patient assessments.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Maintained a sterile work environment, adhering to strict safety guidelines for optimal patient care.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Actively contributed to interdisciplinary team meetings, offering insight into potential diagnoses based on lab findings.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Improved communication between departments by initiating regular updates on test status and availability of results.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.
- Assisted physicians with diagnosing illnesses by promptly delivering detailed lab reports.
- Enhanced public health by assisting in epidemiological studies and reporting findings to relevant health authorities.
- Assisted in research and development of new medical procedures, leading to advancements in patient care.
- Enhanced patient care by meticulously conducting diagnostic tests and accurately reporting results.
- Streamlined data entry processes for lab results, improving data accuracy and accessibility for healthcare providers.
- Maintained stringent sterilization protocols for all medical equipment, ensuring patient safety and compliance with health regulations.
- Facilitated cross-training opportunities among colleagues to promote skill diversification and increased capacity for handling diverse caseloads.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Consulted with outside professionals and specialists about tests and testing results.
Patient Dispatcher
Legacy Emanuel Hospital
2017.07 - 2019.11
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Patient Transporter
Legacy Emanuel Hospital
2017.03 - 2019.11
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
- Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
- Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues, patients, and visitors.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
- Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
- Facilitated smooth transitions between different areas of the hospital by coordinating with clinical staff during patient transfers.
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
- Contributed to a safe environment for all individuals within the hospital by adhering to established safety policies and procedures at all times.
- Contributed to patient care plans by reporting observations of patient condition during transport.
- Participated in emergency drills, enhancing preparedness for patient transport under critical conditions.
- Ensured timely arrival for appointments, managing patient transport schedules efficiently.
- Coordinated with medical staff to ensure smooth transfer processes for patients.
- Provided essential life support measures in transit, when necessary, for patient stability.
- Maintained strict hygiene standards in transport equipment, contributing to infection control.
- Supported departmental audits, ensuring compliance with health and safety standards in patient transport.
- Reduced transport times for critical care patients by optimizing routes and coordination.
- Promoted culture of safety within patient transport team through regular training sessions.
- Boosted team morale and performance by initiating recognition programs for outstanding service in patient transport.
- Implemented patient feedback mechanisms to improve transport services.
- Assisted in training new transport staff, sharing best practices and safety guidelines.
- Facilitated smoother discharge processes by efficiently organizing patient transport home.
- Increased departmental efficiency, adopting new technologies for transport tracking.
- Streamlined inventory management for transport equipment, ensuring availability and maintenance.
- Enhanced patient and staff satisfaction with friendly and professional demeanor during interactions.
- Improved departmental communication, ensuring clear transport information exchange among staff.
- Improved patient comfort and safety with meticulous adherence to transport protocols.
- Enhanced patient experience by providing empathetic support and communication during transport.
- Streamlined transport request processing, facilitating quicker responses to patient needs.
- Provided physical support to patients through diverse types of mobility assistance.
- Helped other staff with patient transfers by moving patients between departments.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Responded to emergency situations to help with lifting and transporting patients.
- Cleaned, sanitized and moved hospital equipment.
Medical Assistant
Prema Health
2016.02 - 2017.12
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Empowered patients through education on self-management techniques for chronic conditions.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Increased efficiency in office by implementing digital filing system for patient records.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Improved clinical workflow with introduction of electronic health records system.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Education
DIPLOMA - Medical Assisting
Carrington College- Portland
Portland, OR12.2016
GED -
Tonge Point Job Corps
Astoria, OR11.2004
Skills
- 12-lead EKG monitoring
- CPR
- Vital signs monitoring
- Splinting Techniques
- Emergency Medical Procedures
- Patient Transport
- Behavioral Health Care
- Basic patient care
- Cardiac monitoring
- Wound Care
- Measuring and monitoring vitals
- Orthopedic splint application
- Pediatric Care
- Phlebotomy
- Geriatric Care
- Seizure Management
- Sanitizing procedures
- Environmental Emergency Care
- Respiratory Care
- Educating patients
- Venipuncture
- Allergic Reaction Care
- Orthopedic fitting
- Orthopedic care
- Foreign body removal
- Neurological care
- Room preparation
- Direct Patient Care
- Patient Care
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Heartsaver First Aid
- Vitals monitoring
- Multitasking Abilities
- Reliability
Timeline
Emergency Room Technician
Legacy Mt Hood Medical Center
2021.08 - Current
Medical Technician
Better Living Home Health Care Inc.
2019.11 - 2021.02
Patient Dispatcher
Legacy Emanuel Hospital
2017.07 - 2019.11
Patient Transporter
Legacy Emanuel Hospital
2017.03 - 2019.11
Medical Assistant
Prema Health
2016.02 - 2017.12
DIPLOMA - Medical Assisting
Carrington College- Portland
GED -
Tonge Point Job Corps
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