Summary
Work History
Education
Skills
Timeline
Hi, I’m

Rachel Trowbridge

Magnolia,DE

Summary

Dedicated professional with a strong safety history and effective communication skills, experienced as a School Van Driver for Ceasar Rodney School District. Successfully ensured timely student transport while adhering to traffic laws and managing behavior, fostering a secure environment for all passengers. Proficient in route navigation and incident reporting.

Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Work History

Ceasar Rodney School Districr

School Van Driver

Job overview

  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Communicated information to parents to promote good communication and transparency.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Drafted and submitted reports detailing trips, fuel, mileage, and hours.
  • Created and enforced bus rules and kept expectations posted.
  • Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
  • Drove bus along assigned route, picking up students.
  • Assisted in loading and unloading students and belongings.
  • Enforced student behavior policies and responded to student emergencies.
  • Inspected and serviced buses on regular basis.
  • Recorded bus route and made notes for substitute drivers.
  • Attended pre-trip meetings to support safe transport of students.
  • Maintained accurate and up-to-date route and time logs.
  • Taught students first-aid and emergency protocols in case of emergency.
  • Executed proper and timely loading and unloading of passengers.
  • Completed logbooks, incident reports and other daily paperwork.
  • Kept up to date on local, state and federal regulations related to school bus operations.
  • Assisted in training new drivers and maintaining driver certifications.
  • Worked closely with school administration and transportation to maintain smooth operations.

Grotto's Pizza

Server

Job overview

  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Fraizer's

Server

Hilton Garden Inn Hotel

Housekeeper

Job overview

  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Operated electronic backpack vacuums and floor sweepers.
  • Verified cleanliness and organization of storage areas and carts.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Changed bed linens and collected soiled linens for cleaning.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Polished fixtures to achieve professional shine and appearance.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Golden Corral Buffet and Grill

Head Server

Job overview

  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Communicated information to parents to promote good communication and transparency.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Drafted and submitted reports detailing trips, fuel, mileage, and hours.
  • Created and enforced bus rules and kept expectations posted.
  • Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
  • Drove bus along assigned route, picking up students.
  • Assisted in loading and unloading students and belongings.
  • Enforced student behavior policies and responded to student emergencies.
  • Inspected and serviced buses on regular basis.
  • Recorded bus route and made notes for substitute drivers.
  • Attended pre-trip meetings to support safe transport of students.
  • Maintained accurate and up-to-date route and time logs.
  • Taught students first-aid and emergency protocols in case of emergency.
  • Executed proper and timely loading and unloading of passengers.
  • Completed logbooks, incident reports and other daily paperwork.
  • Kept up to date on local, state and federal regulations related to school bus operations.
  • Assisted in training new drivers and maintaining driver certifications.
  • Worked closely with school administration and transportation to maintain smooth operations.

Education

Sussex Technical High School
Georgetown De

High School Diploma from Criminal Justice
06.1996

Skills

  • Bus route planning
  • GPS and route planning
  • Behavior management
  • Effective communication skills
  • Security compliance
  • Emergency procedures
  • Traffic law compliance
  • Incident reporting
  • Special needs assistance
  • Safety-focused
  • Local traffic laws
  • Route navigation
  • Strong safety history
  • Daily specials memorization
  • Table resetting
  • Hostess support
  • Team member support
  • Order delivery practices
  • Food inspection
  • Dining crew workflow optimization
  • Guest seating
  • Buffet setup and takedown
  • Task prioritization
  • Food station setup
  • Safe food handling
  • Strong work ethic
  • Food safety practices
  • Bill computation
  • Beverage preparation
  • Table setting
  • Front-of-house display creation
  • Team collaboration
  • Quality control
  • Point of sale (POS) system operations
  • Effective customer upselling
  • Hospitality service expertise
  • Customer feedback management
  • Exceptional customer service

Timeline

School Van Driver

Ceasar Rodney School Districr

Server

Grotto's Pizza

Server

Fraizer's

Housekeeper

Hilton Garden Inn Hotel

Head Server

Golden Corral Buffet and Grill

Sussex Technical High School

High School Diploma from Criminal Justice
Rachel Trowbridge