Rachel Tucker
Sioux Falls,SD
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
7
7
years of professional experience
Work History
Cashier
Casey's
Tea, SD
10.2023 - Current
- Balanced daily transactions on a computerized point-of-sale system.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Pizza Delivery Driver
Pizza Ranch Buffet
Sioux Falls, SD
08.2023 - 10.2023
- Maintained accurate records of deliveries made throughout shift on log sheet.
- Assisted customers with questions or complaints regarding their orders.
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Conducted daily cleaning duties such as mopping floors, washing dishes.
- Greeted customers upon arrival, took orders and provided product knowledge.
- Adhered to company policies and procedures as outlined in employee handbook.
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
Cashier
McDonald's
Silverdale, WA
07.2021 - 02.2022
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
Courtesy Clerk
Hy-Vee
Sioux Falls, SD
06.2017 - 07.2020
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Assisted in unloading trucks containing incoming stock or supplies.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Stocked shelves with merchandise according to company guidelines.
- Organized backroom areas for efficient storage of merchandise.
- Followed proper food safety procedures when stocking refrigerated items.
- Assisted customers with product selection and answered questions about store policies.
- Provided excellent customer service by answering questions and addressing concerns.
Education
High School Diploma -
Roosevelt High School
Sioux Falls, SD05-2019
Skills
- Product Recommendations
- POS Systems
- Returns processing
- Payment Collection
- Payment Processing
- ID Verification
- Customer Service
- Customer Assistance
- Time management skills
- Order Taking
- Order Verification
Timeline
Cashier
Casey's
10.2023 - Current
Pizza Delivery Driver
Pizza Ranch Buffet
08.2023 - 10.2023
Cashier
McDonald's
07.2021 - 02.2022
Courtesy Clerk
Hy-Vee
06.2017 - 07.2020
High School Diploma -
Roosevelt High School
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