Rachel Tuschl
Waunakee,WI
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing team members and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
Epic Systems Corporation
Madison, WI
02.2021 - 07.2022
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Analyzed software design, scoping, implementation, testing and deployment needs to meet project requirements.
- Fostered relationships with customers to promote positive working relationships.
Media Communications Intern
University Of Minnesota - Twin Cities
Minneapolis, MN
11.2019 - 02.2021
- Collected and analyzed social media analytics from over 1,000 posts to improve reach and content.
- Created spreadsheets and presentations to communicate statistical impact and value to the business.
- Developed campaigns to increase public awareness of company and engage customers.
- Updated and edited websites to ensure clarity and usability.
- Prepared social media posts and videos with eye for viral content strategies.
Front Desk Manager
ANiU Salon & Spa
Middleton, WI
06.2018 - 08.2020
- Oversaw front desk operations with eye for salon reputation, staff productivity and operational efficiency.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Responded to telephone, email, and in-person inquiries regarding appointments, pricing and product information and client concerns.
Assistant Manager
American Eagle Outfitters, Inc
Madison, WI
07.2017 - 08.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Bachelor of Arts - Strategic Communication And Management
University of Minnesota - Twin Cities
Minneapolis, MN12.2020
Skills
- Workflow Planning
- Software Implementation
- Project Development
- Business Requirements Documents (BRDs)
- Timelines and Milestones
Certification
- Microsoft Office Applications
- Google Analytics Certification
- Adobe Creative Suite Software Certifications
Timeline
Project Manager
Epic Systems Corporation
02.2021 - 07.2022
Media Communications Intern
University Of Minnesota - Twin Cities
11.2019 - 02.2021
Front Desk Manager
ANiU Salon & Spa
06.2018 - 08.2020
Assistant Manager
American Eagle Outfitters, Inc
07.2017 - 08.2020
Bachelor of Arts - Strategic Communication And Management
University of Minnesota - Twin Cities
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