Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rachel Valadez Hernandez

Milwaukee,WI

Summary

My background in diverse roles, from retail to volunteering, underscores my ability to communicate effectively and build relationships, driving repeat business and supporting team dynamics. My goal is to be involved in my community, with the experiences I have shared, I have learned to balance my responsibilities well while putting in my best effort.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Cleveland Pub & Grill
08.2024 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Checked in with servers to confirm preparedness before seating customers.
  • Reported problematic guests to management to foster safe and pleasant environment.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

School Involvement

Divine Savior Holy Angels High School
08.2021 - 05.2025
  • Furia Latina: I have been a member of Furia Latina, a club at Divine Savior Holy Angeles. I help out during food fair and events held at school. We hold funraisers and donate the money to Latino organizations. We bring our culture to DSHA through posadas and spanish masses


  • SMART Team: I recently joined SMART team. We research topics like Fentanyl, and read articles, make DNA diagrams as well as present our research to a board in showcases.


  • Bryant Elementary: I volunteered at Bryant Elementary, helping out in classrooms and watching over the kids. Assisting with answering questions and keeping the kids on task


  • St. Anthony Preschool: I volunteered at St. Anthony preschool, helping the teachers with side tasks; cutting, printing, laminating. As well as classroom help and working with the children.


  • St. Vincent De Paul food pantry: I volunteered and this food pantry and prepared lunches to hand out to those who were in need of a meal


  • Eucharistic Minister: During masses I give out the eucharist


  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Retail Sales Associate

Kohls Department Store
11.2023 - 07.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Volunteer

Bruce Guadalupe Community School
09.2023 - 07.2024
  • Reffing: I reffed 2nd and 3rd grade boys soccer. 3 games a week and even attended practices occasionally
  • Coaching: I have coached 5th through 8th grade girls volleyball and basketball for the past 2 years now and attend practices as well as games
  • Coaching: I coached 2nd and 3rd grade girls soccer, leading the team through practices and games
  • YVC: I did a summer program over the summer for 3 weeks, watching over 1st graders, taking them on field trips, playing games and doing activities with them

Education

High School Diploma -

Divine Savior Holy Angeles
Milwaukee
05-2025

Skills

- Organized

- Well time management

- Good communication skills

- Patient

- Hard working

- Work well under pressure

- Work well with others

- Professional

- Relationship building

Languages

Spanish
Native or Bilingual
French
Elementary
English
Native or Bilingual

Timeline

Restaurant Hostess

Cleveland Pub & Grill
08.2024 - Current

Retail Sales Associate

Kohls Department Store
11.2023 - 07.2024

Volunteer

Bruce Guadalupe Community School
09.2023 - 07.2024

School Involvement

Divine Savior Holy Angels High School
08.2021 - 05.2025

High School Diploma -

Divine Savior Holy Angeles

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Rachel Valadez Hernandez