Summary
Overview
Work History
Education
Skills
References
Activities
References
Timeline
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Rachel Vallarta

Rachel Vallarta

Laveen,Arizona

Summary

Dynamic professional with extensive experience in customer service and guest engagement, notably at European Wax Center. Proven ability to enhance service quality and improve guest satisfaction through attention to detail and effective communication. Skilled in accounts receivable and invoice processing, consistently delivering exceptional results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Guest Outreach

European Wax Center
Phoenix, Arizona
03.2025 - Current
  • Provide a quality and professional experience to guests.
  • Call guests to remind them of passes and inform them of any promotions that are available.

Banquet Server

Montelucia Resort
Paradise Valley, Arizona
08.2023 - Current
  • Provide an exceptional dining experience to guests.
  • Anticipate guests’ service needs, watching/listening to guests preferences and acting on them whenever possible.

Banquet Server

Adero
Fountain Hills, Arizona
04.2023 - Current
  • Serve food with detail and proper etiquette at each event.
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guests name when possible.

Owner

Rai’s Mobile Detailing
Laveen, Arizona
05.2022 - Current
  • Manage a team of five people with various backgrounds.
  • Clean client’s vehicles interior and exterior.
  • Provide exceptional customer service and satisfaction.

Medical Billing

Affiliated Eye Surgeons
Phoenix, Arizona
01.2022 - 05.2022
  • Responsible for accounts receivable, calling clients to collect payments that have been in the rears.
  • Processed up to 30 invoices a day.
  • Verified claims, update coding and resubmit claims if required.

Senior Loan Closer

Rocket Mortgage
Phoenix, Arizona
09.2020 - 12.2021
  • Verified accuracy of interest rate lock agreements, HUD statements, and other closing documents.
  • Conducted post-closing reviews to verify that all conditions have been met prior to disbursement of funds.

Charter Coordinator/Accounts Receivable

Cutter Aviation
Phoenix, Arizona
03.2018 - 05.2020
  • Responsible for scheduling private charters.
  • Generating invoices and statements for clients.
  • Collecting on accounts that were in the rears.

Education

Bachelor - Finance and Economics

Grand Canyon University
Phoenix, AZ
04-2017

Associate of Arts - Healthcare

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ
05-2013

Skills

  • Customer service and support
  • Service improvement
  • Attention to detail
  • Invoice processing
  • Claims management
  • Accounts receivable and payable
  • Service enhancement
  • Guest engagement and outreach
  • Reservation management
  • Guest Check-in
  • Guest booking

References

  • Michael Pinter, Manager, 602-790-7655
  • Victor Montoya, Manager, 505-225-0283

Activities

01/01/15, 04/01/17, Watching movies, Traveling, Listening to music, Sharing a great meal with family

References

References available upon request.

Timeline

Guest Outreach

European Wax Center
03.2025 - Current

Banquet Server

Montelucia Resort
08.2023 - Current

Banquet Server

Adero
04.2023 - Current

Owner

Rai’s Mobile Detailing
05.2022 - Current

Medical Billing

Affiliated Eye Surgeons
01.2022 - 05.2022

Senior Loan Closer

Rocket Mortgage
09.2020 - 12.2021

Charter Coordinator/Accounts Receivable

Cutter Aviation
03.2018 - 05.2020

Bachelor - Finance and Economics

Grand Canyon University

Associate of Arts - Healthcare

Maricopa Community Colleges, South Mountain Community College

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