Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Van Anda

Millcreek,UT

Summary

Detail oriented, highly self motivated. Energetic and efficient with strong organizational skills. Open minded inclusive attitude towards all individuals to facilitate a positive work environment. Capable of cultivating great working relationships inside and outside of the company.


35 plus years of excellent customer service skills.

Overview

42
42
years of professional experience

Work History

Associate Buyer

Sundance Living Catalog
10.2019 - 04.2025
  • Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
  • Leveraged strong analytical skills to evaluate sales data, driving better-informed buying decisions that maximized profits.
  • Collaborated with cross-functional teams to ensure timely delivery of products, improving overall supply chain performance.
  • Enhanced supplier relationships by negotiating contracts and securing advantageous pricing.
  • Analyzed market trends to identify new products and make informed buying decisions.
  • Developed strategies for inventory management, reducing excess stock and increasing turnover rates.
  • Evaluated supplier performance metrics regularly, holding them accountable for meeting established standards of quality, delivery, and pricing.
  • Negotiated pricing for materials and supplies from vendors to secure best value.
  • Built lasting partnerships with suppliers through consistent communication and collaboration efforts, fostering trust and reliability within the supply chain network.
  • Facilitated the resolution of any delivery or quality issues in a timely manner, minimizing disruptions to business operations and maintaining strong relationships with vendors.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Researched and identified new suppliers and vendors.
  • Cultivated relationships with wholesalers and distributors to increase inventory availability.
  • Evaluated product quality and vendor performance to maintain quality standards.

Quality Assurance Specialist

Sundance Catalog
01.1996 - 10.2019
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
  • Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
  • Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
  • Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
  • Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
  • Achieved significant reduction in post-launch defects by enhancing pre-release testing protocols.
  • Documented and reported quality assurance outcomes, providing actionable insights for product development teams.
  • Enhanced team collaboration, leading cross-functional meetings to discuss quality assurance findings and improvements.
  • Reported problems and concerns to management.

Assistant Manager

Cahoot’s Cards & Gifts
06.1993 - 01.1996
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Filing/Fish Doc Clerk

First Interstate Bank
Salt Lake City, UT
03.1986 - 08.1988
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Reduced errors in data entry through rigorous attention to detail and double-checking work.

Hostess and Cashier

Bonanza Coffee Shop
06.1983 - 08.1987
  • Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
  • Leveraged strong analytical skills to evaluate sales data, driving better-informed buying decisions that maximized profits.
  • Collaborated with cross-functional teams to ensure timely delivery of products, improving overall supply chain performance.
  • Enhanced supplier relationships by negotiating contracts and securing advantageous pricing.
  • Analyzed market trends to identify new products and make informed buying decisions.
  • Developed strategies for inventory management, reducing excess stock and increasing turnover rates.
  • Evaluated supplier performance metrics regularly, holding them accountable for meeting established standards of quality, delivery, and pricing.
  • Negotiated pricing for materials and supplies from vendors to secure best value.
  • Built lasting partnerships with suppliers through consistent communication and collaboration efforts, fostering trust and reliability within the supply chain network.
  • Facilitated the resolution of any delivery or quality issues in a timely manner, minimizing disruptions to business operations and maintaining strong relationships with vendors.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Researched and identified new suppliers and vendors.
  • Cultivated relationships with wholesalers and distributors to increase inventory availability.
  • Evaluated product quality and vendor performance to maintain quality standards.

Education

Graduate Certificate - N/A

East High
Salt Lake City, UT
06.1985

Skills

  • Excel, Workfront, RDC, PowerPoint, Teams, Zoom, and Microsoft Office
  • Business Intelligence, Business Relationship Management, Customer Service Relationship Management 35 plus years of work experience, adaptable and dedicated to improving myself at all times

Timeline

Associate Buyer

Sundance Living Catalog
10.2019 - 04.2025

Quality Assurance Specialist

Sundance Catalog
01.1996 - 10.2019

Assistant Manager

Cahoot’s Cards & Gifts
06.1993 - 01.1996

Filing/Fish Doc Clerk

First Interstate Bank
03.1986 - 08.1988

Hostess and Cashier

Bonanza Coffee Shop
06.1983 - 08.1987

Graduate Certificate - N/A

East High

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Rachel Van Anda