Rachel Van Hook
Buckeye,AZ
Summary
I have a successful Real Estate track record and provide a broad range of skills and expertise to home buyers, sellers and tenants alike. With 10 years of experience buying, selling and leasing property, I am dedicated to providing exemplary customer service, skilled negotiation, consistent communication and warm hospitality; remaining connected to clients through every step of their real estate transaction.
Overview
25
25
years of professional experience
Work History
Realtor
HomeSmart, AZ & Associates, Solutions Real Estate
10.2013 - Current
- Licensed with HomeSmart since October, 2017
- Advised and informed prospective clients on current market activities, conditions and trends.
- Assisted buyers/tenants with finding ideal homes by assessing needs, confirming requirements, and keeping budgets in line.
- Lead contract negotiations to secure favorable pricing, agreeable terms, and streamlined schedules, culminating in on time escrow closings for my clients.
- Compared recently sold/leased area properties to determine competitive market prices for both buyers, sellers and tenants.
- Developed, promoted and implemented strategic marketing plans to increase potential for property sales while generating more leads, such as: advertisements, open houses and online advertising platforms.
- Resolved client concerns related to home purchases/leases to maintain high satisfaction ratings and exceed customer expectations, while encouraging repeat business and referrals.
Director of Sales, National/Regional Sales Manager
Hilton, Marriott & Starwood Hotels & Resorts
01.1999 - 01.2013
- Managed teams of sales representatives, providing guidance, coaching and support.
- Met with customers to conduct site tours, give sales presentations, prepare proposals, negotiate contracts and promote services to achieve established production goals.
- Achieved and exceeded sales goals and service targets by cultivating and securing new customer relationships.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established and adjusted selling prices by monitoring costs, competition and supply and demand.
Education
Bachelor of Science - Hotel & Restaurant Management (Business)
University of Nevada, Las Vegas
Las Vegas, NVSkills
- Credit Report Understanding
- Contact Management Systems
- Contract Negotiation
- Client Relations
- Property Walks
- Marketing and Advertising
- Financial Eligibility Analysis
- Market and Competitive Analysis
- Revenue Generation
Additional Information
Proficient in: Contract drafting/negotiations, site inspections/tours, working face to face with clients, maintaining client database/CRM systems, client retention, Microsoft applications, social media advertising/promotion
Timeline
Realtor
HomeSmart, AZ & Associates, Solutions Real Estate
10.2013 - Current
Director of Sales, National/Regional Sales Manager
Hilton, Marriott & Starwood Hotels & Resorts
01.1999 - 01.2013
Bachelor of Science - Hotel & Restaurant Management (Business)
University of Nevada, Las Vegas
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