Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Vielle

Sundance

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

Lowe's
04.2022 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Shift Leader

May Brands
01.2019 - 04.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees followed to safety guidelines and protocols.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Sales Floor Associate

TJX Companies
05.2021 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Utilized customer feedback to improve services and apply best practices.
  • Collaborated with team members to achieve daily sales targets and contribute to store's overall success.

Cashier

Chick-fil-A
03.2018 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

MBA - Business Administration

Liberty University
Lynchburg, VA
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Cash handling
  • Store opening and closing
  • Meeting deadlines
  • Adapt to diverse groups
  • Outgoing personality

Timeline

Sales Associate

Lowe's
04.2022 - 02.2025

Sales Floor Associate

TJX Companies
05.2021 - 01.2023

Shift Leader

May Brands
01.2019 - 04.2023

Cashier

Chick-fil-A
03.2018 - 06.2019

MBA - Business Administration

Liberty University

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Rachel Vielle