Rachel Volpi
Kenner
Summary
Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance.
Overview
11
11
years of professional experience
Work History
Inside Sales | Design Consultant
Triton Stone Group
10.2021 - Current
- Streamline the sales process by efficiently managing a pipeline of prospective clients from initial contact to project completion.
- Conduct comprehensive consultations to assess client needs, offer expert advice, and present tailored design solutions.
- Work closely with our internal team including marketing, production and logistics to fulfill customer needs.
- Stay informed with industry trends to provide informed recommendations to clients.
- Exceeded sales targets consistently through diligent prospecting efforts and effective negotiation skills in closing deals.
Receptionist
Triton Stone Group
12.2020 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
General Manager
Five Below
01.2020 - 10.2020
- Managed a diverse team, creating a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Customer Experience Manager | Assistant Manager
Five Below
09.2019 - 01.2020
- Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Established performance and service goals and held associates accountable for individual performance.
Catering Coordinator
McAlister’s Deli
09.2018 - 09.2019
Shift Lead
McAlister’s Deli
10.2016 - 09.2018
Server
McAlister’s Deli
05.2014 - 10.2016
Education
Associate of Applied Science - Business Administration And Management
Delgado Community College
New Orleans, LA05-2020
Skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Sales pipeline
- Goal driven
Timeline
Inside Sales | Design Consultant
Triton Stone Group
10.2021 - Current
Receptionist
Triton Stone Group
12.2020 - 10.2021
General Manager
Five Below
01.2020 - 10.2020
Customer Experience Manager | Assistant Manager
Five Below
09.2019 - 01.2020
Catering Coordinator
McAlister’s Deli
09.2018 - 09.2019
Shift Lead
McAlister’s Deli
10.2016 - 09.2018
Server
McAlister’s Deli
05.2014 - 10.2016
Associate of Applied Science - Business Administration And Management
Delgado Community College
Similar Profiles
Saundra SwearingenSaundra Swearingen
Account Manager at Triton Stone GroupAccount Manager at Triton Stone Group
Ofelia CruzOfelia Cruz
Receptionist at Triton Stone GroupReceptionist at Triton Stone Group
Sherren Missy WyneSherren Missy Wyne
Warehouse Manager at Triton Stone GroupWarehouse Manager at Triton Stone Group
Danielle ClayDanielle Clay
Teacher at Athlos Academy of Jefferson ParishTeacher at Athlos Academy of Jefferson Parish
ASHLEY MALDONADOASHLEY MALDONADO
Processor/Recruiter Assistant at BechtelProcessor/Recruiter Assistant at Bechtel