Summary
Overview
Work History
Education
Skills
BACKGROUND
Timeline
Generic

Rachel Von Aesch

Citrus Heights,CA

Summary

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

10
10
years of professional experience

Work History

General Manager

InShape Family Fitness
02.2024 - Current
  • Oversaw daily operations, ensuring compliance with health and safety regulations.
  • Developed strategic marketing initiatives to enhance member engagement and retention.
  • Implemented staff training programs, improving team performance and service delivery.
  • Analyzed financial reports, identifying cost-saving opportunities and revenue growth strategies.
  • Led operational strategies to enhance member retention and engagement.
  • Fostered a culture of teamwork through regular feedback sessions and staff development workshops.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

OPERATIONS MANAGER

CALIFORNIA FAMILY FITNESS
05.2016 - 10.2024
  • Cultivated a fun and safe environment for both members and staff. Making sure that the club's needs are consistently met; servicing members, selling memberships, managing and assisting staff, uphold company standards in all areas. Maintained a safe and comfortable environment in compliance with company policies for members, guests, and staff. Assisting in the hiring and training of staff.
  • Analyzed performance metrics to identify areas for process improvement and cost reduction initiatives.
  • Collaborated with cross-functional teams to ensure seamless execution of promotional events and membership drives.

ASSISTANT OPERATIONS MANAGER

CALIFORNIA FAMILY FITNESS
07.2015 - 05.2016
  • Provide up to date and relevant information to members, employees and management. Managing staff in an effective and fair manner. Ensure company rules and policies are followed by members and staff. Providing excellent customer service in the parameters of company policies. Making sure company rules and policies are followed by members and staff. Providing excellent customer service in the parameters of company policies.
  • Analyzed performance metrics to identify areas for improvement in operational workflows.
  • Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
  • Improved communication within the team through regular meetings, updates, and open channels of communication.

Education

BACHELORS - PSYCHOLOGY

California State University, Sacramento
Sacramento, CA
05.2022

Associate of Arts - PSYCHOLOGY AND BEHAVIORAL SCIENCE

SIERRA COLLEGE
Rocklin
05.2017

Skills

  • Leadership
  • Exemplary Customer Service
  • Interpersonal Skills
  • Reliable
  • Financial Management
  • Conflict Resolution
  • Staff Development
  • Problem Solving
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

BACKGROUND

As a General Manager I have experience in all aspects of the gym, ensuring that the facility runs smoothly and efficiently. Skillful at; problem solving, staff management, customer service, and maintaining a positive environment. I have pervious experience with overseeing Personal Training. Years of experience in recruiting and staff development. The ability to identify and maximize business and sales opportunities.

Timeline

General Manager

InShape Family Fitness
02.2024 - Current

OPERATIONS MANAGER

CALIFORNIA FAMILY FITNESS
05.2016 - 10.2024

ASSISTANT OPERATIONS MANAGER

CALIFORNIA FAMILY FITNESS
07.2015 - 05.2016

BACHELORS - PSYCHOLOGY

California State University, Sacramento

Associate of Arts - PSYCHOLOGY AND BEHAVIORAL SCIENCE

SIERRA COLLEGE

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