Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Wagner

Franklin,IN

Summary


Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Site Supervisor of Headstart

HSI, Inc.
07.2024 - 09.2025
  • Managed daily operations of a childcare center, overseeing a team of 12 staff members
  • Established strong relationships with parents, providing regular communication and addressing any concerns or questions
  • Ensured compliance with state licensing regulations and maintained accurate records for inspections
  • Implemented safety protocols and emergency procedures to ensure the well-being of all children in the center
  • Led staff meetings to discuss program updates, share best practices, and address any challenges or issues
  • Developed partnerships with local schools or organizations to enhance educational opportunities for children at the center

Pre-K Teacher

Primrose School of Greenwood
01.2023 - 07.2024
  • Created a nurturing and inclusive classroom environment that promoted social-emotional development and positive behavior management
  • Developed and implemented age-appropriate lesson plans for pre-K students, incorporating various learning styles and educational objectives
  • Maintained open communication with parents regarding their child's academic progress, behavior, and any concerns or achievements
  • Established positive relationships with colleagues by actively participating in team meetings, collaborating on curriculum planning, and sharing resources
  • Fostered a love for learning by creating a stimulating and engaging classroom environment
  • Participated in school-wide events and initiatives such as assemblies, fundraisers, and community outreach programs

Nanny/Household Manager

Allen's
06.2013 - 05.2022
  • Managed daily schedules and activities, including school drop-offs and pickups, extracurricular activities, and play dates
  • Assisted with homework assignments and provided tutoring support as needed
  • Maintained cleanliness of the children's living areas by tidying up toys, doing laundry, and cleaning up after meals
  • Managed household tasks such as grocery shopping, meal planning/preparation for the family
  • Coordinated repairs/maintenance services for home appliances or equipment when needed
  • Collaborated with parents on educational goals and implemented strategies to enhance learning at home

Education

Associate of Applied Science - Early Childhood Education

Ivy Tech Community College
Logansport, IN
05.2005

Skills

  • Management
  • Computer literacy
  • Customer service
  • Team supervision
  • Compliance monitoring
  • Organization skills
  • Excellent multitasking capability
  • Data entry
  • Verbal and written communication
  • Phone and email etiquette
  • File management
  • Office supply management

Certification

  • Driver's License
  • First Aid Certification
  • CPR Certification

Timeline

Site Supervisor of Headstart

HSI, Inc.
07.2024 - 09.2025

Pre-K Teacher

Primrose School of Greenwood
01.2023 - 07.2024

Nanny/Household Manager

Allen's
06.2013 - 05.2022

Associate of Applied Science - Early Childhood Education

Ivy Tech Community College

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