Rachel Wahlgren
Port Charlotte,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Office Manager/Receptionist
Toledo Blade Animal Clinic
North Port, FL
02.2014 - Current
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Salon Coordinator/ Team Manager
Kyle Kurtis Salon & Spa
North Port, FL
10.2010 - 02.2014
- Greet and assist incoming clients
- Schedule and confirm appointments for clients and stylists (Mikal)
- Weekly mailing to clients
- Maintain the appearance of the salon
- Keep track of inventory and process incoming orders
- Process client transactions.
Salon Coordinator
Mark Kendall Salon & Day Spa
Avon, OH
08.2008 - 03.2010
- Greet and assist incoming clients
- Schedule and confirm appointments for clients and stylists (Mikal)
- Weekly mailing to clients
- Maintain the appearance of the salon
- Keep track of inventory and process incoming orders
- Process client transactions.
Office Manager
Ian N. Friedman & Associates, LLC
Cleveland, OH
05.2008 - 08.2008
- Answer and direct incoming phone calls
- Data entry for mass mailings
- Time entry and client invoicing (Timeslips)
- Weekly Balance of checkbooks (Quickbooks)
- Pay all bills and make bank deposits
- Assisting 3-5 attorneys with daily tasks (Faxing, Client Contacting, Mailing, Filing, etc.)
- Supply ordering for office
- Organize all travel arrangements for attorneys.
Temp
Ian N. Friedman & Associates, LLC
Cleveland, OH
12.2007 - 05.2008
- Answer and direct incoming phone calls
- Data entry for mass mailings
- Time entry and client invoicing (Timeslips)
- Weekly Balance of checkbooks (Quickbooks)
- Pay all bills and make bank deposits
- Assisting 3-5 attorneys with daily tasks (Faxing, Client Contacting, Mailing, Filing, etc.)
- Supply ordering for office
- Organize all travel arrangements for attorneys.
Receptionist/Tanning Consultant
Monster Tan, Inc.
Amherst, OH
10.2003 - 11.2007
- Answer and direct incoming phone calls
- Assist and recommend tanning packages to fit the clients need
- Responsible for promoting and selling tanning packages and products
- Maintaining a high level of energy while providing superior customer service
- Organizing displays, promotions and maintaining the appearance of the salon
- Conduct pre-screening interviews with potential job applicants.
Education
Some College (No Degree) -
Lorain County Community College
Elyria, OHSkills
- Billing
- Team Supervision
- Administrative Support
- Inventory Control
- Staff hiring
- Office Management
- Employee Supervision
- Data Entry
- Customer Service
Timeline
Office Manager/Receptionist
Toledo Blade Animal Clinic
02.2014 - Current
Salon Coordinator/ Team Manager
Kyle Kurtis Salon & Spa
10.2010 - 02.2014
Salon Coordinator
Mark Kendall Salon & Day Spa
08.2008 - 03.2010
Office Manager
Ian N. Friedman & Associates, LLC
05.2008 - 08.2008
Temp
Ian N. Friedman & Associates, LLC
12.2007 - 05.2008
Receptionist/Tanning Consultant
Monster Tan, Inc.
10.2003 - 11.2007
Some College (No Degree) -
Lorain County Community College
Similar Profiles
Krista CecchiniKrista Cecchini
Behavior Specialist at Toledo Blade Elementary SchoolBehavior Specialist at Toledo Blade Elementary School
Taylor WenzelTaylor Wenzel
Boarding and Daycare Receptionist and Team Lead at West Toledo Animal HospitalBoarding and Daycare Receptionist and Team Lead at West Toledo Animal Hospital
Sophia SakowskiSophia Sakowski
Kennel Technician at Toledo Animal Shelter AssociationKennel Technician at Toledo Animal Shelter Association
John SelphJohn Selph
Independent Insurance Adjuster at Pilot Catastrophe ServicesIndependent Insurance Adjuster at Pilot Catastrophe Services
Robin TylerRobin Tyler
Registered Nurse at Florida Cancer SpecialistsRegistered Nurse at Florida Cancer Specialists