Rachel Wall
Durham,United States
Summary
Ambitious student pursuing a bachelor's degree in nursing, eager to contribute and gain knowledge in the medical field. Skilled in customer service and compassionate care. Adaptable and driven with a strong work ethic and motivation to thrive in a team-based or individual setting.
Overview
9
9
years of professional experience
Work History
PSA
Duke University Hospital
Durham, NC
03.2022 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Learning Lab Monitor/TA
Orange County Schools
10.2020 - Current
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
- Promoted student learning by providing individualized and small group support to reinforce classroom topics.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Assisted teachers with lesson preparation and curriculum implementation.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
Secretary
PBM Graphic
09.2019 - 01.2020
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Microsoft Office skills
Retail Sales Associate
Belk
03.2018 - 04.2019
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Calculated pricing, applied discounts and collected payments to process transactions.
Missionary
The Church Of Jesus Christ Of Latter-day Saints
08.2016 - 02.2018
- Learned and spoke [Spanish] to interact with others.
- Planned and organized workday activities.
- Measured program achievement and documented in reports.
- Coordinated with group of [150] other missionaries for building up membership.
- Applied conflict management and communication skills toward de-escalating local conflicts.
- Proselytized faith by giving talks, door-to-door canvassing and planning retreats.
Physical Therapy Technician
Germantown Physical Therapy
04.2015 - 04.2016
- Assisted physical therapist with treatment, administration and planning.
- Helped with basic clinical needs and responded to patient requests.
- Assisted patients during physical therapy procedures to restore function and reduce pain.
- Set up equipment and gear for physical therapy appointments according to treatment plans.
- Followed up with patients about needs and appointments.
- Promoted continuous patient advocacy for health and safety.
- Documented patient progress, treatments, and data in charts.
- Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
- Maintained organized filing system of paper and electronic documents.
- Processed payments
- Trusted to complete the days work and close the office
Education
Some College (No Degree) - Nursing
Brigham Young University - Idaho
Rexburg, IDHigh School Diploma -
Patuxent
05.2010
Skills
- Interpersonal and written communication
- Decision-making
- Project planning
- Multitasking
- Flexible and Adaptable
- Teamwork and Collaboration
- Organization
- Active listening
- Problem-Solving
- Troubleshooting
- Customer Service
- Time Management
- Attention to Detail
- Dependable and Responsible
- Clerical
Languages
Spanish
Full Professional
Timeline
PSA
Duke University Hospital
03.2022 - Current
Learning Lab Monitor/TA
Orange County Schools
10.2020 - Current
Secretary
PBM Graphic
09.2019 - 01.2020
Retail Sales Associate
Belk
03.2018 - 04.2019
Missionary
The Church Of Jesus Christ Of Latter-day Saints
08.2016 - 02.2018
Physical Therapy Technician
Germantown Physical Therapy
04.2015 - 04.2016
Some College (No Degree) - Nursing
Brigham Young University - Idaho
High School Diploma -
Patuxent