Rachel Wallis
Brooklyn,MD
Summary
Devoted Veterinary Assistant versed in balancing administrative responsibilities with delivering quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Excellent time management and relationship-building skills with animals and people alike.
Overview
11
11
years of professional experience
Work History
Veterinary Assistant
Banfield Pet Hospital
Glen Burnie, MD
05.2018 - Current
- Obtained information and history from clients to maintain medical charts.
- Trained new veterinary staff on office procedures and requirements.
- Released patients to owners with care directions from veterinary staff.
- Communicated with veterinarians and staff members to maintain patient flow.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Assisted veterinarians in examining animals.
- Documented and tracked treatment activities.
- Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency.
- Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.
- Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.
Assistant Stylist
Yellow Strawberry
Sarasota, FL
12.2015 - 05.2018
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Checked in customers for appointments and notified stylists of clients' arrival.
- Administered shampoos and massages to patrons, communicating regarding shampoo and temperature preferences to prepare hair for styling afterwards.
Cashier
Publix
Bradenton, FL
07.2014 - 12.2015
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
Education
Cosmetology -
Manatee Technical College
Bradenton, FL12.2015
Manatee High School
Bradenton, FL06.2015
Skills
- Lab animal restraint
- Patient bathing
- Technologically savvy
- Good work ethic
- Decision-making
- Critical thinking
- Planning & organizing
- Data management
- Reliable & trustworthy
- Active listening
- Training & development
- PPE use
- Basic math
- Supervision & leadership
Timeline
Veterinary Assistant
Banfield Pet Hospital
05.2018 - Current
Assistant Stylist
Yellow Strawberry
12.2015 - 05.2018
Cashier
Publix
07.2014 - 12.2015
Cosmetology -
Manatee Technical College
Manatee High School