• Hosting a comfortable environment for each client that walks in, being the one to understand what they want/what they need even if they aren't completely sure what it is they want/need.
• Creating relationships with clients to make their experience more enjoyable and to create trust
• Active listening to better assist them
• Problem solving when it comes to fixing up a sunglass that is damaged and can be repaired, etc.
• Being able to adapt each day and with every client
• Multi-tasking with multiple clients, having to search up something they need, ordering parts, answering questions from clients and/or team members, etc..
• Knowing how to manage POS systems
• Communicating, vocally and in writing
• Responding to every situation the best way possible by exchanging information/knowledge to benefit both parties
• Being knowledgeable about product, brands to better assist clients
• Promoted a positive work environment through effective communication with colleagues and supervisors
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Was versatile by quickly adapting to various roles within the food service environment as needed.
• Utilized POS system to receive and process food and beverage orders.
• Worked front counter to serve and make food, take orders, and handle transactions
• Demonstrated multitasking abilities, handling multiple orders without compromising quality or efficiency.
•Worked well with teammates and accepted coaching from management team
• Improved customer satisfaction by providing friendly and efficient service at the register
• Cleaned and maintained all areas of restaurant to promote clean image.
• Knowing every recipe on menu prior to getting hired on team
Adaptable and very patient
2 years of customer service
Great verbal and written communication
Amazing sales skills and meeting sales expectations
Team player and leader
Excellent with learning product
Active listening at all times
Great with learning computer systems
Pays attention to all details in situations