Summary
Overview
Work History
Education
Skills
References
Timeline
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Rachel Watson

Ozark,MO

Summary

Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service. With exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
02.2023 - 11.2023
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Brewed coffee and tea and changed out drink station syrups.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Commercial and Residential Cleaner

World Class Cleaning
05.2020 - 12.2022
  • Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
  • Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
  • Maintained a high level of cleanliness for clients with meticulous attention to detail in all tasks performed.
  • Improved the appearance of residential properties, leading to increased property value and marketability.
  • Streamlined cleaning processes for efficiency, allowing for more completed jobs within time constraints.
  • Safeguarded client confidentiality while maintaining access to their private residences or commercial spaces.
  • Collaborated with team members on large-scale cleaning projects, completing tasks quickly and effectively.
  • Upheld company reputation through exceptional customer service and consistent delivery of high-quality results.
  • Managed inventory of cleaning supplies, ensuring adequate stock for all assigned tasks without overspending on materials.
  • Contributed to a healthy work environment by adhering to safety protocols when handling hazardous materials or equipment.
  • Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
  • Assisted clients in preparing homes for special events or guests through comprehensive cleaning services tailored to their needs.
  • Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
  • Provided excellent communication with clients regarding scheduling changes or specific service requirements based on individual preferences or property conditions.
  • Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
  • Enabled a smooth transition for clients during relocation by providing move-in and move-out cleaning services tailored to their specific needs.
  • Took pride in contributing to the creation of welcoming living and working spaces, boosting client morale and satisfaction.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Kept building entryway glass clean and polished for professional presentation.
  • Adhered to company policies for appearance, thoroughness, and facility security.

Education

Associate of Science - Behavioral Health

Ozarks Technical Community College
Springfield, MO
05.2025

High School Diploma -

Evergreen Academy
Ozark, MO
05.2023

Skills

  • Menu Memorization
  • Food Service Standards
  • Menu Recommendations
  • Food Preparation
  • Dependable and Honest
  • Teamwork and Collaboration
  • Customer Service
  • Task Prioritization
  • Product Upselling
  • Phone and Online Order Processing
  • Taking and Preparing Orders
  • Quality Control

References

References available upon request.

Timeline

Sandwich Artist

SUBWAY®Restaurants
02.2023 - 11.2023

Commercial and Residential Cleaner

World Class Cleaning
05.2020 - 12.2022

Associate of Science - Behavioral Health

Ozarks Technical Community College

High School Diploma -

Evergreen Academy

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