Rachel Webb
Marietta,GA
Summary
Dependable worker, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Bartender
Cheba Hut Toasted Subs
06.2023 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Served high customer volumes during special events, nights, and weekends.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
COVID-19 Tester
Spotlight Medical
12.2021 - 05.2023
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Assisted in streamlining registration processes at testing sites by implementing digital tools, reducing administrative burdens and expediting patient flow.
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
Lead Bartender
Loyal Tavern
09.2019 - 08.2022
- Responsible for curating new and innovative cocktail menus quarterly
- Lead new hires through the on-boarding process and train them to be successful behind the bar
- Schedule and promote special events to bring in prospective customers
- Create customer base and close relationship with restaurant patrons.
Personal Assistant
Mark Yurachek & Associates
01.2018 - 12.2020
- Managed household schedule for the Yurachek family
- Oversaw two infant children during company meetings
- Made sure that all errands and activities were handled during weekdays.
Health & Wellness Representative
Herbal Junction
02.2016 - 12.2017
- Managed and mentored a team of 10 employees in a fast paced environment
- Seamlessly planned and executed tailored events throughout the country
- Developed effective social networking outreach for company.
Education
Bachelor of Arts - Psychology, Hospitality Administration
Georgia State University
Atlanta, GA05.2014
Skills
- Customer Service
- Relationship Building
- Event preparation
- Problem-solving skills
- Engaging Customers
- Teamwork and Professionalism
- Hospitality service expertise
Timeline
Bartender
Cheba Hut Toasted Subs
06.2023 - Current
COVID-19 Tester
Spotlight Medical
12.2021 - 05.2023
Lead Bartender
Loyal Tavern
09.2019 - 08.2022
Personal Assistant
Mark Yurachek & Associates
01.2018 - 12.2020
Health & Wellness Representative
Herbal Junction
02.2016 - 12.2017
Bachelor of Arts - Psychology, Hospitality Administration
Georgia State University
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