Rachel Wendt
Oak Park,IL
Summary
Dynamic and compassionate Social Worker with a diverse background that includes roles at Jesse Brown VA Medical Center. At colliers I was an admin and worked front desk for an enormous project management office. I am efficient, ability to multitask, friendly enthusiastic My experience as a Swim Coach has honed my ability to motivate and achieve goals, making a tangible difference in the communities I serve. I developed great rapports with the swimmers and their parents.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Swim Coach
Madison West YMCA
- Updated client documentation for accurate, compliant and current records.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
Social Worker
Jesse Brown VA Medical Center
08.2016 - 03.2021
- Updated client documentation for accurate, compliant and current records.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
Receptionist/front Desk
Colliers International, Jakarta, HSBC
09.2006 - 05.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Masters - Social Work
Dominican University
River Forest, IL08.2010
Bachelor - English
University of Wisconsin, Madison
Madison, WI07.1995
Skills
- Compassionate
- Case management
- Social services
- Efficient under pressure
- Multidisciplinary team collaboration
Accomplishments
I was an All-American swimmer 3 years in a row.
I have 3 children, I have great relationships with them.
I graduated with a 4.0 from grad school.
Certification
I have both an LSW and LCSW.
Timeline
Social Worker
Jesse Brown VA Medical Center
08.2016 - 03.2021
Receptionist/front Desk
Colliers International, Jakarta, HSBC
09.2006 - 05.2009
Swim Coach
Madison West YMCA
Masters - Social Work
Dominican University
Bachelor - English
University of Wisconsin, Madison