Rachel Werner, Pharm.D.
Orchard Park,NY
Summary
Dynamic leader with a robust background in clinical pharmacology and patient care, dedicated to optimizing medication management processes to enhance patient outcomes. Proven track record of conducting thorough prescription reviews that drive accuracy and safety in medication administration. Strong critical thinking and problem-solving abilities foster team efficiency and elevate patient satisfaction. Committed to continuous improvement and excellence in healthcare delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist
CarePathRx
04.2022 - Current
- Leads communication across multidisciplinary teams to streamline dispensing processes and improve efficiency.
- Initiates workflow‐improvement discussions to identify bottlenecks and drive operational enhancements.
- Mentors junior pharmacists and patient care coordinators in clinical practices and workflows.
- Collaborates with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
- Develops strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
- Conducts medication therapy management to optimize patient outcomes and minimize adverse effects.
District Leader Emerging Leader
CVS Pharmacy
01.2021 - 01.2022
- Completed Emerging Leader Management courses.
- Participated in Emerging Leader Experiential Education in 3 districts / 3 states.
- Mentored store managers, fostering leadership development and enhancing team performance.
- Implemented strategic initiatives to drive sales growth and improve customer satisfaction across multiple locations.
- Collaborated with cross-functional teams to execute promotional strategies and enhance brand visibility in the community.
- Monitored key performance indicators, adjusting tactics to achieve district goals and objectives effectively.
- Established rigorous performance standards for managers and teams, promoting accountability and high expectations throughout the district.
- Led, coordinated, and completed a successful file buy, buy and operate, and several vaccine clinics.
- Cultivated team growth and development in challenged stores, leading to successful turnarounds and improved results.
Pharmacy Manager
CVS Pharmacy
01.2018 - 04.2022
- Pharmacist in Charge at 4 stores over 4 years
- Revitalized, trained, and managed a team of 30+ pharmacy technicians and 4 pharmacists to achieve the top performing store in the district, increasing prescription sales by 60%.
- Executed key operational priorities with a dynamic team in a fast-paced, demanding environment to achieve critical objectives and increase customer retention rate by 40%.
- Generated a consistent increase in recurring revenue and high customer retention rate by delivering a best-in-class customer experience to 200+ customers per day.
- Established relationships with countless physicians, nurses, medical assistants, pharmacists, store managers, and outside vendors to maintain daily operations.
- Implemented policies and procedures for effective pharmacy management.
- Streamlined ordering of all pharmacy supplies and kept check on inventory levels.
- Ensured protection of drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Improved conduction of routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching, and team management models, resulting in promotion of employees into increased levels of responsibility.
Staff Pharmacist
CVS Pharmacy
08.2017 - 01.2018
Clinical Intern
Chartwell Pennsylvania Home Infusion
04.2015 - 05.2017
Research Assistant
Duquesne University Oncology and Neurology Lab
06.2014 - 08.2014
Education
PharmD -
Duquesne University
05.2017
Skills
- Effective time management
- Drug Utilization Review
- Project management
- Data-driven decision making
- Management of pharmacy workflows
- Effective verbal and written communication
- Clinical documentation
- Patient care optimization
- Emotional intelligence
- Adverse drug reaction monitoring
- Medication reconciliation
- Therapeutic drug monitoring
Certification
- Pennsylvania State Pharmacist #RP455541
- Maryland State Pharmacist #25212
- New York State Pharmacist #070330
Accomplishments
- CVS District Paragon Leadership Award Recipient 2020
- #1 District Script Sales 2018, 2019, 2020, 2021
- #1 Overall Store in district 2019, 2020, 2021
- #1 District Customer Service Pharmacy 2018, 2019, 2020
- Foundations for Leading Course 2019
- APhA Certificate Program: The Pharmacist & Patient Centered Diabetes Care
- American Heart Association Standardized Blood Pressure Measurements Course
Timeline
Clinical Pharmacist
CarePathRx
04.2022 - Current
District Leader Emerging Leader
CVS Pharmacy
01.2021 - 01.2022
Pharmacy Manager
CVS Pharmacy
01.2018 - 04.2022
Staff Pharmacist
CVS Pharmacy
08.2017 - 01.2018
Clinical Intern
Chartwell Pennsylvania Home Infusion
04.2015 - 05.2017
Research Assistant
Duquesne University Oncology and Neurology Lab
06.2014 - 08.2014
PharmD -
Duquesne University