Summary
Overview
Work History
Education
Skills
Job Related Training
Accomplishments
Languages
Timeline
Generic

Rachel Whitby

Clovis

Summary

Dynamic professional with a proven track record of excellence in diverse roles, including a pivotal position at New Mexico Casting Company. Skilled in data entry and emotional insight, I excel in teamwork and collaboration, significantly enhancing project outcomes. Achieved a 95% customer satisfaction rate as an Independent Sales Consultant, demonstrating strong dependability and adaptability across sectors.

Overview

23
23
years of professional experience

Work History

Background Actress

New Mexico Casting Company
Albuquerque
01.2024 - Current
  • COMMUNICATING and listening to the director and other crew members
  • Ready to take on the day with long work hours and various working environments
  • Develop a travel system to go to Albuquerque, NM for a job that was applied for
  • Portrayed various characters in film, television, and commercial productions to create realistic and engaging scenes
  • Followed direction from casting and production teams to maintain continuity and meet the creative vision of each project
  • Collaborated with fellow performers and adhered to on-set protocols to ensure a smooth production process
  • Maintained flexibility and professionalism while adapting to diverse roles, settings, and production schedules
  • Hours per week: Eight
  • ACCOMPLISHMENTS: Working with everyone as a unit to ensure smooth production development
  • Keeping up a fitness regimen to keep a healthy body and mind

Key Spouse Liaison

KSL 27 SOCS
01.2022 - Current
  • SUPPORT LIAISON between squadron families and unit leadership, offering critical support by providing information on events, programs, and resources such as monetary management, social services, and behavioral health
  • Possessing knowledge of social services delivery systems, as well as principles and practices from social science and behavioral science fields, allowing them to direct families to services that address needs effectively
  • Additionally, skilled in personal monetary management, helping families make informed financial decisions and referring to financial counseling services provided
  • Key Spouses use strong interviewing skills to identify concerns, assist with goal setting, and provide appropriate referrals, while tactfully maintaining effective relationships with families, program representatives, and officials
  • Appointed by commanders, they complete six-hour training to prepare for the role

Substitute Teacher & Substitute Secretary

Clovis Municipal Schools
Clovis
01.2021 - Current
  • Correspondence and build a rapport to best serve and maintain staff and student relations
  • Creating a welcoming environment, greeting students and staff enthusiastically and with a smile that builds a friendly positive atmosphere
  • Draft up documents to aid in learning objectives such as using visual graphics, so the students learn and grow
  • If more information I go on a fact-finding mission to gain the answers to any problems that may arise
  • When one is a long-term substitute, screening students for appointments and participating in conferences are essential
  • Supporting good working relationships with all staff members
  • INSTRUCTING groups of individuals in various learning activities for the primary purpose of education
  • Demonstrate techniques and forms, observe students, and explain to them corrective measures necessary to improve their skills
  • Assisting in students with correct spelling, grammar capitalization and editing their work
  • Developing and implementing individualized approaches to learning while monitoring students’ progress and technique
  • Ability to use problem resolutions with the help of problem analysis and create concrete action plans to solve problems
  • Utilization of classroom databases to input grades, edit assignments or to use these databases to call home to a parent
  • Helping students with the use of electronic devices such as a Chromebook or iPad and abilities to format electronics if needed
  • POLICIES AND PROCEDURES followed while properly monitoring all students through their educational goals
  • Maintaining that students are implementing the safety programs instructions of safe schools
  • Establishing and maintaining relationships using tact and diplomacy in interactions with students to ensure students have a positive learning experience and keeping up defense for safety measures
  • Working closely with the grade level Team to ensure students’ needs are met through multiple learning disciplines and all safety measures are taken to create a professional environment
  • ADMINISTRATIVE SUPPORT: Offering administrative support for the schools when needed
  • Using office procedures and clerical skills in serving the school district using office automation and networking with school administrators, staff, and students
  • Answering telephone calls, making outgoing calls to parents or other staff members of the school district with courtesy when a call is needed
  • Organize management programs in the classrooms, keep a well-organized administrative desk space as well as keeping a neat and tidy work area
  • Revise documentation as needed and keep commitments
  • Ability to plan and organize management programs and functions of an organization, including travel arrangements
  • Ability to use technology software system equipment in both MacBook and Microsoft office suite programs or office automation software such as Excel, PowerPoint, Word, and Outlook
  • My ability to develop spreadsheets, reports, graphs, tables, and data to effectively manage schedules and track project timelines within a calendar
  • Leave detailed correspondences of the reports of classroom operations on what was edited from the educational plan in the teachers’ office
  • Assist the school with volunteer popcorn making for Popcorn Fridays and Bookfair
  • Record keeping of daily events and giving reports to the teacher or front office staff
  • Hours per week: Sixteen
  • Supervisor: Andrea Bell (575) 769-4300
  • Contact this Supervisor: Yes

Independent Sales Consultant

Scentsy
Cannon AFB
01.2019 - Current
  • As an independent sales consultant, I managed financial operations, including budgeting, revenue analysis, and cost control, which have equipped me with strong skills in financial planning and business management
  • Monitoring, tracking of products available
  • Records management of items in and out
  • Prepare reports every year for tax season in excel spreadsheets/google sheets to data track yearly sales and revenue, expense management and forecasting future sales
  • Keeping physical hard copies in a binder
  • Coordinate schedules for delivery of products ordered to clients in the area, assist clients in purchasing products with all forms of payments
  • Informing clients about sales of products and utilizing problem-solving for money saving on products and utilizing bundling, budgeting, and financial tracking
  • Correspond with emails, telephone calls and in person visits to talk with clients
  • Developed and executed marketing campaigns via social media, email, emailed newsletters and in-person events
  • Provided personalized product recommendations, achieving a 95% customer satisfaction rate
  • Organized and hosted Scentsy parties, boosted community engagement and drove product sales
  • Mentored new consultants, improving teaching, performance and achieving sales goals
  • ACCOMPLISHMENTS: Build a loyal client base, recurring clients through exceptional service and regular follow-ups
  • Increased, developed, managed, cultivated, implemented, and negotiated exemplary service to clients

Military House Cleaner

Spouses Cleaning Houses
Cannon AFB
03.2021 - 03.2022
  • CIVILIAN house cleaner who worked on government housing to help veterans prepare for a PCS, or deep clean
  • Performed thorough cleaning and sanitization of residential spaces, including kitchens, bathrooms, and living areas, to maintain a high standard of cleanliness
  • Organized and decluttered client spaces, ensuring a neat and welcoming environment
  • Operated cleaning equipment such as vacuums, steamers, and floor polishers while adhering to safety protocols
  • Managed time efficiently to complete assigned tasks within tight schedules and ensured client satisfaction through attention to detail
  • Worked independently and with a crew
  • Utilized software to print out a cleaning page of what was cleaned during any clean
  • ACCOMPLISHMENTS: Utilized my time to help families move out in a less stressful way

Assistant Manager

Family Dollar
Spencer
11.2009 - 10.2011
  • MANAGEMENT with knowledge of business and management practices for the correct institution of strategic planning, resource allocation, leadership technique, and the coordination of people and resources
  • This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Analyze the sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers
  • Ascertain the nature of customer inquiries via telephone calls, or to a live person
  • Resolve customer complaints and issues in a timely and professional manner
  • Making sure there are plenty of supply items
  • Process orders, returns, and exchanges
  • Provide product information and recommendations to customers
  • Provided management skills and direction and guidance to other associates
  • Followed and enforced store policies and procedures, security measures and customer service standards
  • Managed cash drawers and cash retrieval
  • Executed the end-of-the-day reports for financial analysis
  • Use of spreadsheets to keep track of money and drops
  • Operated cash registers and scanned merchandise for customers
  • Audited registers throughout the day and the end of day to establish a system of accountability
  • Using data processing with computer software and a ten-key calculator, cash receipts would be counted at the end of the day to ensure accuracy
  • Set the alarm and lock the doors at the end of the day
  • Start of the day opening procedures before the store opened, I was entrusted to drop off a deposit at the bank from the night before
  • Counted drawers before assigning them
  • Opened the store on time
  • Supervisor: Shawn (405) 666-8829
  • Contact this Supervisor: Yes

Customer Sales Representative

Williams
Del City
06.2006 - 01.2007
  • ACCOUNTS in handling money
  • Assisted customers in money order transactions
  • Process returns and exchanges for customers
  • Keep a clean work environment as well as stocked goods and help other departments
  • Responding to customer inquiries on phone or in person maintaining a positive tone and providing helpful information with clear communication skills and the use of Teamwork
  • Supervisor: Michelle Smart (405)672-1497
  • Contact this Supervisor: Yes

Customer Sales Representative

Acme Markets
Centreville
11.2001 - 03.2006
  • MANAGEMENT in organizational skills and knowledge of product on the floor, in stock, and ordered for future use
  • This involves strategic planning, use of market indicators, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
  • Analyze the sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers
  • Knowledge of business and management practices for the correct institution of strategic planning, resource allocation, leadership technique, and the coordination of people and resources
  • This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
  • Respond to customer inquiries via telephone, or to a live person
  • Resolve customer complaints and issues in a timely and professional manner
  • Process orders, returns, and exchanges
  • Provide product information and recommendations to customers
  • Provided management skills and direction and guidance to grocery store front end personnel
  • Followed and enforced store policies, security measures and customer service standards
  • Managed cash drawers and cash retrieval
  • Operated cash registers and scanned merchandise for customers
  • Audited registers throughout the day and the end of day to establish a system of accountability
  • Using data processing equipment with and ten-key calculator, cash receipts would be counted at the end of the day to ensure accuracy
  • Set the alarm and lock the doors at the end of the day
  • Start the day opening procedures before store opened
  • Counted drawers before assigning them
  • Opened the store on time
  • Teaching associates to read the text material on all coupons to ensure they are not expired
  • Supervisor: Dianne Hood (443)262-9150
  • Contact this Supervisor: Yes

Education

Associate’s degree - Behavioral Science

Clovis Community College
Clovis, NM, United States
05.2025

Certificate - Medical Administration Assistant

Career Step
Online
09.2011

Associate’s degree - Massage Therapy

Heritage College
Oklahoma City, OK, United States
10.2008

Bachelor of Science degree - Social Sciences, Anthropology

ENMU Portales
Portales, NM, United States

Skills

  • Active listening
  • Empathy
  • Emotional Insight
  • Teamwork and collaboration
  • Communication: verbal, non-verbal, written
  • Management
  • Advocacy
  • Goal Development
  • Conflict resolution
  • Rapport establishment
  • Implementing Individual Plans
  • Data entry
  • Strong Dependability
  • Flexibility
  • Social orientation
  • Adaptive person
  • Consistent organizational skills
  • Accepts direction and coaching graciously

Job Related Training

  • SAPR Suicide Prevention, 2024
  • Vector Training (Safe Schools), 2024
  • TestOut Office Pro, 2024

Accomplishments

  • Deans list

Languages

French
Elementary
Spanish
Elementary

Timeline

Background Actress

New Mexico Casting Company
01.2024 - Current

Key Spouse Liaison

KSL 27 SOCS
01.2022 - Current

Military House Cleaner

Spouses Cleaning Houses
03.2021 - 03.2022

Substitute Teacher & Substitute Secretary

Clovis Municipal Schools
01.2021 - Current

Independent Sales Consultant

Scentsy
01.2019 - Current

Assistant Manager

Family Dollar
11.2009 - 10.2011

Customer Sales Representative

Williams
06.2006 - 01.2007

Customer Sales Representative

Acme Markets
11.2001 - 03.2006

Associate’s degree - Behavioral Science

Clovis Community College

Certificate - Medical Administration Assistant

Career Step

Associate’s degree - Massage Therapy

Heritage College

Bachelor of Science degree - Social Sciences, Anthropology

ENMU Portales

Similar Profiles

CREATE PROFILE
Rachel Whitby