Overview

Work History

Education

Skills

Timeline

RACHEL WHITMER

Elk Grove,CA

Overview

6

6

years of professional experience

Work History

BARISTA

DUTCH BROS

12.2017 - Current

Handled cash transactions accurately, maintaining accountability for daily register balances.
Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Collaborated with team members to deliver timely and accurate orders during peak hours.
Controlled line and crowd with quick, efficient service.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
Developed strong product knowledge to upsell menu items and increase overall sales revenue.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Performed QA assessment of final product prior to delivery.

Education

Associate of Science - MEDICAL ASSISTING

Cosumnes River College

Sacramento, CA

05.2024

Skills

Friendly and outgoing
Team Player
Opening and closing duties
Exceptional customer service
New Hire Training

MEDICAL SKILLS

Sterilization techniques
Anatomy and Physiology Knowledge
Medical billing and coding

HIPAA Compliance
Patient Scheduling
Medical terminology knowledge
Vital Sign Monitoring
Clinical Documentation
Patient-focused care
CPR
Immunization Administration
Emergency procedures understanding

Timeline

BARISTA

DUTCH BROS

12.2017 - Current

Associate of Science - MEDICAL ASSISTING

Cosumnes River College