Rachel Whittaker

Responsible for handling all current and previous resident accounts, ensuring that delinquency is below .1% and bad debt variance is always in the plus. Approving all files, performing move-ins and SODAs, daily leasing activities, promoting resident retention with excellent customer service. Renewing leases, closing the sale and preparing all lease paperwork, community tours and meeting monthly goals. Assist property manager with overall operations of the leasing and maintenance teams, purchase order entry and vendor coordination.

Responsible for handling all current and previous resident accounts, ensuring that delinquency is below 0.25% and bad debt variance is always in the plus. Approving all files, performing move-ins and SODAs, daily leasing activities, promoting resident retention with excellent customer service. Renewing leases, closing the sale, and preparing all lease paperwork, community tours, and meeting monthly goals. Assist property manager with overall operations of the leasing and maintenance teams, purchase order entry, and vendor coordination.

Answer phone and email inquiries to future residents, encourage a visit, and close a sale to maintain a high occupancy rate. Responsible for greeting and leasing to prospective residents. Assist Property Manager with all on-site operations for three properties, including data entry of accounts receivables, payables, and all monthly resident payments. Manage preparation of all tenant correspondence with the leasing process and resident retention.