Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rachel Wiedmann

Huntersville,NC

Summary

Accomplished Program Nurse Manager & Clinical Case Manager at NeuroRestorative, adept in care coordination and demonstrating exceptional leadership skills. Spearheaded a team of 75+ in COVID-19 response, significantly enhancing patient care quality. Expert in clinical assessment with a proven track record of empathetic patient interactions and efficient multitasking.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Program Nurse Manager & Clinical Case Manager

NeuroRestorative
Charlotte, NC
06.2022 - Current
  • Manages operations for a group of six residents effectively.
  • Works with residents to gather information; assess each individual needs; assess the plan and cost of care; identifies and implements services to meet an individual’s needs, and de-escalates crisis with interventions
  • Provides case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families.
  • Gathers social history to assess family strengths and weaknesses, and to assess existing problems.
  • Coordinates care with outreach workers, health educators, nutritionists, and other service providers to prevent service duplication and to ensure the consumer receives high-quality care.
  • Identify and procure group services appropriate for the individual to maximize the ability to live outside of an institution.
  • Plans and assist in obtaining services from third-party service providers.
  • Develop a plan of care for each individual to include services such as advocacy/case management, independent living skills, training, peer support, physical therapy, cognitive therapy, etc.
  • Assist individuals with related matters including eligibility for benefits through Medicaid, Medicare, Social Security, and private insurance.
  • Maintains up-to-date case records with the status of case activity, including progress notes on all contacts.
  • Demonstrates abilities to effectively present information and respond to questions from groups of managers, individuals served, families, and the general public.

Clinical Nurse Manager

StarMed Healthcare
Charlotte, NC
04.2021 - 02.2022
  • Managed a team of 75+ employees for the COVID-19 response team
  • Oversaw a total of 4 sites in the greater Charlotte area and in Bladen County
  • Interviewed, hired, and trained new employees
  • Trained all staff members regarding monoclonal treatment for COVID-19, and vaccine administration
  • Kept protocols and education up to date on a weekly basis
  • Directly collaborated with the providers and staff regarding education and patient care
  • Held weekly meetings with administration and providers regarding statistics and new opportunities
  • Reviewed employees on a monthly, quarterly or yearly basis
  • Followed the philosophy, policies, and goals of the company
  • Adapted to a rapid influx of need, change and patient care
  • Provided delegation to staff members

Registered Nurse/Relief Charge Nurse

St. David's North Austin Medical Center
Austin, TX
06.2017 - 04.2021
  • Specializes in the direct care of medical-surgical patients on a 32 bed unit.
  • Fulfills role as patient provider responsible for the coordination and delivery of patient centered nursing.
  • Responsible for 5 patients during shift
  • Assesses, plans, implements, and evaluates nursing care of patients and oversees staff on the unit during the shift.
  • Provides delegation to personnel in providing direct patient care.
  • Follows the philosophy, policies, and goals of the facility and department with the collaboration with health team members.
  • Directly works and collaborates with doctors and staff regarding patient care
  • Preceptor to new graduate nurses hired on the unit
  • Preceptor to nursing students in their last semester of nursing school
  • Incorporated technology to aid in physical assessment
  • Adapts to a rapidly changing work environment

Registered Nurse

Austin Epilepsy Care Center
Austin, TX
06.2019 - 06.2020
  • Directly communicates with providers to provide patients with proper Epileptic care.
  • Works with insurance companies for prior authorizations on procedures or medications
  • Triage patient calls as emergent, urgent, or routine. Typically receives over 50+ calls per day per one RN.
  • Excellent multi-tasking and communication skills.
  • Advanced knowledge of EMRs, especially through Eclinicalworks and Meditech and Athena.
  • E-scribes medications and refills under the direct supervision of the providing and supervising doctor
  • Focus is on patient care and satisfaction

Education

Bachelor of Science - Nursing

South University
Richmond, VA
12-2013

Nursing Pre-Requisites

J. Sargeant Reynolds Community College
Richmond, VA

Skills

  • Care coordination
  • Nursing documentation
  • Clinical assessment
  • Delegation
  • Multitasking
  • Complex Problem-solving
  • Excellent communication
  • Time management
  • Supervision and leadership
  • Point-click-care EMR
  • Collaborative care
  • Empathy and patience
  • Assertiveness

Certification

  • Registered Nurse: Texas State Board of Nursing, License #918039, 2017 - current) NLC
  • BCLS for Healthcare Providers, current thru 04/28/2025
  • QBIS Certified, current thru 07/13/2025
  • Crisis Prevention and Intervention (CPI) Certified, current thru 12/19/2025

References

References available upon request.

Timeline

Program Nurse Manager & Clinical Case Manager

NeuroRestorative
06.2022 - Current

Clinical Nurse Manager

StarMed Healthcare
04.2021 - 02.2022

Registered Nurse

Austin Epilepsy Care Center
06.2019 - 06.2020

Registered Nurse/Relief Charge Nurse

St. David's North Austin Medical Center
06.2017 - 04.2021

Bachelor of Science - Nursing

South University

Nursing Pre-Requisites

J. Sargeant Reynolds Community College

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