Rachel Wimmer
Cherry Hill,NJ
Summary
A problem solver with an ability to adapt to new situations and a quick learner with a desire for continuous personal growth. Highly organized and possess an attitude of self- motivation, creativity, and initiative to achieve goals. Possess exceptional interpersonal skills for building rapport with a diverse range of people.
Overview
1
1
year of professional experience
Work History
Counselor Intern
Phoenix Behavioral Health
09.2023 - Current
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Shift Lead Manager
Amazing Escape Room
01.2023 - Current
- Cooperated with coworkers to improve customer experience and manage storefront
- Coached crew members to optimize performance and motivate toward more efficient work
- Exercised composure under pressure and in escalated customer service scenarios
- Kept game and party rooms clean and neat for next guests
- Watched guests closely to maintain current understanding of gameplay
- Set overall vision and provided team leadership
Seasonal Sales Associate
Spirit Halloween
08.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Managed returns, exchanges and refunds in accordance with store policy
- Answered customer questions about sizing, accessories, and merchandise care
Education
Bachelor of Arts - Human Services
Rowan University
Glassboro, NJ05.2024
Skills
- Counseling Techniques
- Group Facilitation
- Energetic and Enthusiastic
- Staff Training and Onboarding
- Decision-Making
- Punctual and Reliable
Timeline
Counselor Intern
Phoenix Behavioral Health
09.2023 - Current
Shift Lead Manager
Amazing Escape Room
01.2023 - Current
Seasonal Sales Associate
Spirit Halloween
08.2022 - 11.2022
Bachelor of Arts - Human Services
Rowan University
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