Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
17
17
years of professional experience
Work History
Agency Development Manager
Benefits Consulting Group
03.2019 - Current
Manage unit sales operations, including account opening, enrollment maintenance, and reworks coordination.
Implement effective enrollment strategies to maximize client satisfaction and retention.
Consulted with employers to develop benefit plans and cost management solutions.
Cultivated and deepened relationships with local businesses.
Developed customized benefits presentations tailored to the unique needs of various employee groups.
Lead recruitment, selection, training, and development of sales representatives.
Maintained up-to-date knowledge of insurance products, regulations, and best practices to ensure compliance across the agency.
Attended seminars, conferences and organizational activities to maintain management expertise.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Developed strong relationships with key partners to enhance overall business performance.
Enhanced agent productivity by providing ongoing coaching and feedback on their performance.
Self-motivated, with a strong sense of personal responsibility.
Brokerage Sales Representative
Colonial Life & Accidental Insurance
09.2017 - Current
Partner with insurance brokers and business owners to facilitate employee benefits enrollment
Utilized CRM software to manage client relationships.
Developed and maintained professional relationships with other industry professionals, such as financial advisors and real estate agents, to provide a well-rounded approach to client service.
Assist brokers in delivering exceptional value to their clients, enhancing employee satisfaction and retention rates.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Consulted with employers to develop benefit plans and cost management solutions.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Leveraged data-driven insights from market research to inform decision-making during client presentations.
Evaluated competitors' products and services to gain competitive advantage.
Agency Sales Representative/ Benefits Specialist
Colonial Life & Accidental Insurance
01.2017 - 03.2019
Educated employees on their health benefits options, supporting informed decision-making during open enrollment periods.
Provided subject matter expertise on eligibility, coverage, and other benefits matters.
Observed strict procedures to maintain data and plan participant confidentiality.
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Improved employee benefits understanding by conducting informative seminars and one-on-one counseling sessions.
Learned and adapted quickly to new technology and software applications.
Skilled at working independently and collaboratively in team environment.
Owner Artisan
The Painted Lady
01.2007 - 12.2016
Turned a hobby of furniture painting into a successful, highly sought after decorative paint and plaster business with a waiting list over six months long.
Worked directly with business owners, designers, and contractors and home owners to design personalized finishes for homes and businesses.
Provided expert consultation and guidance to clients, ensuring their vision was realized with exceptional craftsmanship and attention to detail.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Implemented marketing strategies to increase brand awareness and attract new customers.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
Created commissioned artwork for organizations and private clients.
Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
Expanded skillset continually by attending industry conferences, workshops or courses related to specific artistic mediums or practices desired further mastery upon within career development.
Specialized in designing and implementing a wide range of decorative finishes, including faux finishes, contemporary plasters, and decorative painting
Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
Applied effective time management techniques to meet tight deadlines.
Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
Established long-term relationships with clients, resulting in increased repeat business.
Created and managed project plans, timelines and budgets.
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Developed detailed project proposals that effectively communicated scope, timeline, and deliverables to clients.
Education
University of Memphis
Skills
Business to Business Sales
Adaptability and Flexibility
Relationship Building
Lead prospecting
Account Management
CRM Software
Timeline
Agency Development Manager
Benefits Consulting Group
03.2019 - Current
Brokerage Sales Representative
Colonial Life & Accidental Insurance
09.2017 - Current
Agency Sales Representative/ Benefits Specialist
Colonial Life & Accidental Insurance
01.2017 - 03.2019
Owner Artisan
The Painted Lady
01.2007 - 12.2016
University of Memphis
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