Rachel Yawson
Worcester,MA
Summary
Compassionate and dependable care professional with experience supporting individuals of all ages, including elders and people with disabilities. Skilled in communication, individualized instruction, and creating safe, encouraging environments where clients can thrive. Known for patience, empathy, and strong teamwork in community and healthcare settings. Dedicated to helping others build confidence, independence, and well-being.
Overview
6
6
years of professional experience
Work History
Skills Trainer
Arc of Opportunity
Fitchburg, MA
07.2021 - Current
- Provided individualized skills to children, adolescents, and adults with developmental disabilities, including autism, and Down syndrome, to promote independence and daily functioning.
- Taught essential life skills such as cooking, cleaning, personal hygiene, self-care routines, money management, and organization using structured, hands-on instruction.
- Supported individuals in self-regulation, communication, conflict resolution, and self-advocacy skills to improve confidence and quality of life.
- Delivered services in both center-based and in-home settings, adapting instruction to meet individualized goals, environments, and learning styles.
- Utilizes ABA-informed strategies such as positive reinforcement, modeling, prompting, generalization, and social praise while focusing on functional life skills rather than clinical therapy.
Receptionist
Regal Care
Worcester, MA
01.2023 - 11.2025
- Greeted residents, families, and visitors with warmth and professionalism, creating a welcoming environment.
- Handled phone calls, mail distribution, and scheduling of meeting spaces and events.
- Assisted staff with administrative needs and supported coordination of care services.
- Contributed ideas to improve team effiency and client satisfaction
Stocker & Cook
Jewish HealthCare Center
Worcester, MA
10.2021 - 12.2022
- Stocked resident units across multiple facility floors with food, beverages, and essential supplies, following daily inventory checklists to ensure accuracy and availability.
- Performed routine inspections of refrigerators, drawers, storage bins, and common areas to maintain organization, cleanliness, and operational readiness.
- Provided on-call unit support by responding to staff requests and assisting residents with non-clinical needs, including mobility guidance and wayfinding.
- Supported kitchen operations by assisting with food preparation, tray assembly, cart setup, and coordinating meal deliveries, including special dietary trays.
Cashier & Food Server
McDonald's
Worcester, MA
01.2020 - 07.2021
- Prepared a wide range of menu items, including breakfast and grill products, while following food safety, quality, and timing standards.
- Maintained clean and organized workstations by restocking supplies, cleaning grills and equipment, and ensuring service readiness during peak hours.
- Accurately handled cash transactions and provided friendly, patient, and professional customer service in a fast-paced environment.
Education
High School Diploma -
Burncoat High School
Worcester, MA05-2019
Skills
- Person-Centered Care & Support
- Independent Living Assistance
- Communication & Interpersonal Skills
- Behavior & Emotional Support
- Activity Planning & Engagement
- Collaboration with Families & Staff
- Self-Care & Daily Living Training
- CPR & Safety Awareness
- Empathy & Reliability
Community & Care Involvement
Provided informal support and companionship for elders within local community programs., Volunteered at school and neighborhood charity events assisting children and families in need.