Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Rachel Young

Brunswick,MD

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position; while seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Massage Therapist

Massage Envy
Leesburg , VA
06.2017 - Current
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
  • Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
  • Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
  • Performed aroma therapies and specialized relaxation techniques.
  • Prepared oils and lotions for massages.
  • Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Diversified services by training in additional techniques such as Thai massage.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Advised clients on areas such as posture, at-home exercises and stretches.

Massage Therapist

Stafford Massage & Healing Arts
Stafford, VA
03.2013 - 05.2017
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Coached and supervised staff by monitoring techniques and daily activities to suggest improvements.
  • Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
  • Performed aroma therapies and specialized relaxation techniques.
  • Prepared oils and lotions for massages.
  • Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
  • Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Worked with clients to ascertain medical history, potential issues and areas needing support.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Diversified services by training in additional techniques such as Thai massage.

Education

Associate of Science - Information Technology

ECPI University
Virginia Beach, VA
06.2020 - 01.2022

Skills

Customer consultation

undefined

Timeline

Associate of Science - Information Technology

ECPI University
06.2020 - 01.2022

Massage Therapist

Massage Envy
06.2017 - Current

Massage Therapist

Stafford Massage & Healing Arts
03.2013 - 05.2017
Rachel Young