Rachel Young
Queens,NY
Summary
Seeking a role that leverages my robust work ethic to actively contribute to the company’s advancement. Dedicated Teaching Assistant adept in curriculum development, daily lesson planning, and student tutoring. Proficient in leading both individual and group instruction to enhance teacher lessons and foster instructional skills. Demonstrates strong communication and empathy with a focus on creating inclusive learning environments.
Overview
14
14
years of professional experience
Work History
Paraprofessional
Department Of Education
Corona, NY
02.2017 - Current
- Assisted teachers with implementing lesson plans and provided one-on-one or small group instruction to students, ensuring understanding of educational materials and concepts.
- Collaborated with special education teachers to create inclusive classrooms, adapting materials and assignments to meet the individual needs of students with disabilities, fostering a positive and supportive learning environment.
- Successfully implemented behavior management strategies, such as positive reinforcement, redirection, and conflict resolution techniques, to help students with emotional and behavioral challenges succeed academically and socially.
- Maintained accurate records of student attendance, behavior, and academic performance, providing regular updates to teachers and contributing valuable insights during student evaluation meetings, helping teachers make informed instructional decisions.
- Established excellent rapport with students, parents, and colleagues, facilitating open and effective lines of communication to ensure collaborative efforts in supporting individual student needs and promoting overall student success.
Assistant Lead Teller
Capital One Bank
Jamaica, NY
12.2012 - 10.2016
- Spearheaded efficient cash handling procedures as a Lead Teller, ensuring accuracy and compliance with banking regulations.
- Directed and supervised teller team, providing training and support to enhance operational excellence and customer service.
- Implemented strategic solutions to resolve complex customer inquiries and concerns, enhancing overall customer satisfaction.
- Collaborated with management to streamline workflow processes, resulting in improved efficiency and reduced transactional errors.
- Demonstrated leadership by consistently achieving and surpassing branch targets, contributing to the overall success of the banking team.
Teller
Chase Bank
Brooklyn, NY
08.2010 - 06.2012
- Led a high-performing teller team in executing precise cash-handling procedures, maintaining accuracy and regulatory compliance.
- Provided comprehensive training and ongoing support to tellers, elevating operational efficiency and ensuring exceptional customer service standards.
- Resolved intricate customer inquiries and concerns through the implementation of strategic solutions, enhancing overall customer satisfaction.
- Collaborated with management to optimize workflow processes, resulting in increased operational efficiency and minimized transactional errors.
- Achieved and surpassed branch targets consistently, showcasing effective leadership and contributing to the overall success of the banking team.
Education
A.A.S Associates Degree -
Nassau Community Colleg
05.2012
Art Education BA -
Queens College
Skills
- Multi-phone line operations
- Work in fast-paced environments
- Schedule Management
- Computer Skills
- CPR and First Aid
- Child Development
- Crisis Intervention
- Differentiated Instruction
- Special Education Support
Comments
Proven ability to facilitate individual and group instruction, enhancing the learning experience. Dedicated to creating inclusive and positive educational environments. Strong communication and interpersonal skills contribute to effective collaboration with both educators and students. Eager to contribute to the success of the academic team and foster a nurturing learning atmosphere.
Timeline
Paraprofessional
Department Of Education
02.2017 - Current
Assistant Lead Teller
Capital One Bank
12.2012 - 10.2016
Teller
Chase Bank
08.2010 - 06.2012
A.A.S Associates Degree -
Nassau Community Colleg
Art Education BA -
Queens College
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