Rachel Zangrillo
Tampa
Summary
Dedicated professional with strong communication skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Private Nanny
Private Residence
Tampa
02.2026 - Current
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Provided supervision and guidance to ensure safety of children in all situations.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
Server
South Street City Oven Bar and Grill
Naples
05.2022 - 12.2025
- Managed multiple tables during peak service hours to enhance customer experience.
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Recommended menu items tailored to customer preferences and dietary needs.
- Greeted customers and promoted specials, increasing customer engagement and sales.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
Private Nanny
Private Residence
Tampa
03.2025 - 05.2025
- Created and maintained safe, healthy, nurturing environment fostering children's emotional and physical well-being.
- Prepared nutritious snacks and meals tailored to children's preferences.
- Designed and implemented educational projects tailored to children's developmental milestones.
- Reinforced discipline strategies in alignment with parents' specifications.
- Regularly updated parents on children's progress and needs, fostering strong communication and partnership.
Host and Receptionist
Esplanade Golf and Country Club
Naples
06.2021 - 05.2022
- Greeted guests warmly to create lasting positive first impressions.
- Handled incoming calls during peak shifts to support customer inquiries and service.
- Resolved customer conflicts promptly to maintain satisfaction and order.
- Coordinated dining service flow between kitchen and wait staff for efficiency.
- Executed administrative tasks, including filing documents and taking messages, to maintain office organization.
Education
Bachelor of Arts - English
University of South Florida
Tampa, FL05-2026
Skills
- Child development knowledge
- Effective communication
- Team collaboration
- Customer service
- Conflict resolution
- Critical thinking
- Project management
Timeline
Private Nanny
Private Residence
02.2026 - Current
Private Nanny
Private Residence
03.2025 - 05.2025
Server
South Street City Oven Bar and Grill
05.2022 - 12.2025
Host and Receptionist
Esplanade Golf and Country Club
06.2021 - 05.2022
Bachelor of Arts - English
University of South Florida