Open To Work
Rachel Zepeda
Stockton
Summary
Results-driven Quality Control Senior Technician with a proven track record at Diamond Pet Foods, enhancing product quality through rigorous testing and root cause analysis. Skilled in team building and expert troubleshooting, I foster a safety-conscious environment while reducing defects and improving processes, ensuring compliance with quality management systems.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality Control Senior Technician
Diamond Pet Foods Processors of California
12.2012 - 07.2025
- Promoted a safety-conscious work environment through consistent reinforcement of safety policies and procedures among team members.
- Trained new technicians on proper testing methodologies, ensuring consistent results across the team.
- Enhanced product quality by implementing rigorous testing procedures and protocols.
- Led root cause analysis for product defects, driving corrective actions across production lines.
- Collaborated with cross-functional teams to develop effective corrective actions for identified quality issues.
- Reduced production defects by conducting thorough inspections and providing detailed feedback to the manufacturing team.
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Conducted investigations into questionable test results.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
Quality Control Assurance Team Lead
Dawn Foods
08.2006 - 03.2012
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Associate of Applied Science - Human Biology
San Joaquin Delta College
Stockton, CA05-2027
Skills
- Team building
- Excellent communication
- Attention to detail
- Expert troubleshooting
- Workplace safety
- Reliability
- Documentation skills
- Quality management systems
- Finished goods inspection
- Computer proficiency
- Goal setting
Certification
- QTC - Quality Technician Certification
- HACCP Certified
- First Aid CPR
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Quality Control Senior Technician
Diamond Pet Foods Processors of California
12.2012 - 07.2025
Quality Control Assurance Team Lead
Dawn Foods
08.2006 - 03.2012
Associate of Applied Science - Human Biology
San Joaquin Delta College
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