Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Zosaya

Torrance,CA

Summary


Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.


Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Rite Aid
04.1999 - Current
  • Oversee daily store operations, ensuring a clean and presentable environment for customers.
  • Manage inventory levels to meet customer demand and minimize excess stock.
  • Receive deliveries from vendors ,verify vendor invoice information is accurate and enter vendor invoices into the accounts payable system.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Utilize staffworks/workforce management software to complete the associate work schedule.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Medical Receptionist

Narbonne Medical Group
04.2004 - 05.2019
  • Managed a multi-line phone system, efficiently handling patient inquiries and coordinating appointment scheduling.
  • Maintained confidentiality and accuracy while managing sensitive health information and processing patient referrals.
  • Facilitated patient check-in and check-out procedures, ensuring the collection of payments for services rendered.

Education

High School Diploma -

Carson High School
06-1995

Medical Administrative Assistant -

Bryman
12-2003

Skills

  • Medical billing and coding
  • 10 key
  • Multitasking
  • Organizational skills
  • Customer service
  • Retail operations
  • Inventory control
  • Insurance verification
  • Electronic Health Records (EHR) management
  • Patient scheduling
  • Medical terminology
  • Work from home
  • Customer service and engagement

Certification

  • Medical Administrative Assistant


Timeline

Medical Receptionist

Narbonne Medical Group
04.2004 - 05.2019

Assistant Store Manager

Rite Aid
04.1999 - Current

High School Diploma -

Carson High School

Medical Administrative Assistant -

Bryman

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Rachel Zosaya