Rachel A. Cooper
Huntington
Summary
General Manager and Buyer with a proven track record at Healthy Life Market, driving over $3.5 million in sales growth. Expert in operations management and inventory control, fostering vendor relationships and enhancing team performance. Adept at problem resolution and strategic planning, ensuring optimal product availability and customer satisfaction.
Overview
17
17
years of professional experience
Work History
General Manager and Buyer
Healthy Life Market
03.2018 - Current
- Directed operational strategies to enhance product availability and customer satisfaction.
- Implemented training programs to improve staff performance and service quality.
- Analyzed sales data and industry trends to adjust inventory for market opportunities and growth
- Fostered partnerships with suppliers to negotiate favorable terms and enhance product offerings.
- Developed and implemented strategies to increase sales and profitability resulting in year-to-year growth topping 3.5million in sales
- Formulated policies and procedures to streamline operations to maximize performance and efficiency
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage on an average of 5,000 items
Operations Manager and Assistant Buyer
Healthy Life Market
01.2015 - 03.2018
- Developed training programs for staff, fostering skill enhancement and operational consistency.
- Facilitated communication between departments, ensuring alignment on objectives and project timelines.
- Oversaw inventory management processes, optimizing stock levels and reducing waste effectively.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms
Assistant Store Manager
Healthy Life Market
07.2012 - 03.2015
- Supervised daily store operations to ensure optimal customer service and operational efficiency.
- Trained and mentored new staff on store policies, procedures, and product knowledge.
- Implemented inventory management practices resulting in improved stock accuracy and reduced waste.
- Managed customer inquiries and resolved issues promptly to enhance overall shopping experience.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Traffic Media Manager
Wsaz Newschannel 3
04.2008 - 05.2012
- Coordinated advertisement placement ensuring the correct ads are placed at the correct time to maximize visibility and performance
- Oversaw content creation and distribution, ensuring alignment with target audience and messaging guidelines.
- Worked with sales representatives and in house teams on the production of commercials
- Analyzed media performance metrics to refine campaigns and optimize resource allocation for maximum impact.
Education
BBA - Marketing
Marshall University
Huntington, WV01-2008
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Time management
- Inventory control
- Vendor relationships
- Purchasing
Timeline
General Manager and Buyer
Healthy Life Market
03.2018 - Current
Operations Manager and Assistant Buyer
Healthy Life Market
01.2015 - 03.2018
Assistant Store Manager
Healthy Life Market
07.2012 - 03.2015
Traffic Media Manager
Wsaz Newschannel 3
04.2008 - 05.2012
BBA - Marketing
Marshall University
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