Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Rachela Tanzi

Kings Park,NY

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Cashier

Kings Park Hardware
07.2018 - Current
  • Greeted customers entering the store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Hostess

Simply Greek
08.2019 - 12.2019
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

Bachelor of Science - Psychology

Sacred Heart University
Fairfield, CT
05.2026

Skills

  • Customer Assistance
  • Returns Processing
  • Drawer Balancing
  • ID Verification
  • Cash Handling
  • Product Recommendations
  • Cash Register Operation
  • POS Systems
  • Payment Processing
  • Payment Collection
  • Customer Service
  • Product Restocking
  • Issue Resolution
  • Time Management Skills
  • Conflict Resolution
  • Refunds and Exchanges
  • Order Taking
  • Identification Checks
  • Merchandise Restocking
  • Loyalty Program Promotion
  • Staff Training
  • Order Verification
  • Order Packaging
  • Refund Handling
  • Cleaning and Sanitizing
  • Written and Verbal Communication
  • Guest Complaint Resolution
  • Guest Engagement
  • Complaint Handling
  • Server Support
  • Event Planning
  • Menu Presentation
  • Menu Memorization
  • Guest Seating
  • Interactive Communication Skills
  • Cleaning and Sanitation
  • Safe Food Handling
  • Table Bussing

Additional Information

I was a part of the Sign Language Club and Sign Language Honors Society in High school as well as now in college. I am a very outgoing person and love to talk to people.

Languages

sign language
Limited Working

Timeline

Hostess

Simply Greek
08.2019 - 12.2019

Cashier

Kings Park Hardware
07.2018 - Current

Bachelor of Science - Psychology

Sacred Heart University

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Rachela Tanzi