Rachel Aina Augustin
Yonkers,NY
Summary
Compassionate Resident Assistant known for high productivity and efficient task completion. Committed to helping residents grow and feel empowered. Proficient in professional speaking, conflict resolution, and peer support. Positive attitude, empathetic, supportive, encouraging, and full of determination.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Tarrytown Rehabilitation & Nursing Center
Tarrytown, New York
03.2025 - 07.2025
- Assisted residents with daily living activities and personal care needs.
- Monitored resident health and reported changes to nursing staff promptly.
- Maintained cleanliness and organization in resident common areas and private rooms.
- Completed routine rounds, checking with residents to meet care needs.
- Supported nurses during procedures and ensured compliance with infection control.
Sales Associate
Lakeshore Learning Store
Scarsdale, New York
07.2024 - 04.2025
- Assisted customers in selecting products and answering questions.
- Provided excellent customer service by addressing concerns promptly.
- Engaged with customers to build rapport and enhance shopping experience.
- Built and maintained relationships with peers and upper management to drive team success.
Customer Service Desk /Customer Service Cashier
Whole Food Market
White Plains, New York
12.2021 - 11.2023
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled cash, credit, and gift card transactions while ensuring security protocols were followed.
- Trained new cashiers on operational procedures and customer service best practices effectively.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
Certified Nurses Aid
Nexus Medical Training Center
Bronx, NY09-2025
High School Diploma -
Riverside High School
Yonkers, NY06-2021
Skills
- Patient care
- Daily living assistance
- Health monitoring
- Customer service
- Team collaboration
- Effective communication
- Health and safety compliance
Timeline
Resident Assistant
Tarrytown Rehabilitation & Nursing Center
03.2025 - 07.2025
Sales Associate
Lakeshore Learning Store
07.2024 - 04.2025
Customer Service Desk /Customer Service Cashier
Whole Food Market
12.2021 - 11.2023
Certified Nurses Aid
Nexus Medical Training Center
High School Diploma -
Riverside High School
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