Rachel Almanza
Tampa,FL
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
6
6
years of professional experience
Work History
Pageant Owner/Executive Director
Florida Petite
01.2020 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Advocated for organization and company mission to raise awareness and support.
- Create pageant building activities and seminars for all contestants to gain self confidence
- Create an enjoyable and memorable experience for participants and audience members.
Life Insurance Agent
PHP Agency Inc.
04.2022 - Current
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Marketed life insurance products to increase customer bases and revenue.
- Provided coverage option information to assist clients in protecting assets.
- Promoted products and services using upselling and other sales strategies.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Educated clients on insurance policies and procedures.
- Conducted research and identified market trends to develop better strategies for sales.
- Designed presentations and marketing materials to promote insurance products.
Insurance Claims Adjuster
Progressive
02.2017 - 05.2023
- Evaluated insurance policies and analyzed damages to determine coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Answered customer questions regarding deductibles.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Documented all investigation activity and presented reports to management.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Education
Associate of Arts - Mass Communication
Hillsborough Community College
Tampa, FL05.2015
No Degree - Fashion Modeling
Hazely's Academy of Refinement Modeling
Saint Petersburg, FL08.2014
Skills
- Asset Protection
- Requirements Reviews
- Cold Calling
- Policy Feature Explanations
- Marketing Initiatives
- Event Planning
- Leadership
- Effective Communicator
- Networker
- Creative
- Appointment Scheduling
Websites
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Life Insurance Agent
PHP Agency Inc.
04.2022 - Current
Pageant Owner/Executive Director
Florida Petite
01.2020 - Current
Insurance Claims Adjuster
Progressive
02.2017 - 05.2023
Associate of Arts - Mass Communication
Hillsborough Community College
No Degree - Fashion Modeling
Hazely's Academy of Refinement Modeling
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