Rachel Booth

Managed operations for 6 large-scale projects simultaneously, with average budget of $13M per project

• Recruited for expertise to streamline and scale operations in a rapidly expanding company, managing six major power plant builds as the General Contractor (GC) with a focus on optimizing processes and ensuring operational excellence
• Achieved a 10% improvement in the bottom line through detailed analysis and process enhancements, including SOP development and training
• Collaborated closely with the procurement manager, superintendents, project managers, and controls engineers to drive cohesive project execution and operational efficiency
• Spearhead operational management using Procore, overseeing the submission of permits, coordination of project activities, and resolution of punch list items
• Drive budget processes, including cost code application, budget reviews, and invoice approvals, ensuring financial accuracy and accountability
• Implement strategic process improvements and action plans to enhance project efficiency and completion timelines
• Improved operational efficiency by 15% within the first year, resulting in a $500K annual saving by streamlining project workflows.

• Spearheaded the establishment of a performance division across four divisions, utilizing PowerBI for efficient monitoring and conducting audits to enhance system security
• Implemented Monday.com for streamlined operations for Parks and Recreation and Facilities
• Played a crucial role in implementing performance metrics for various divisions, facilitating progress tracking for over 60 facilities
• Crafted security prerequisites through strategic initiatives, resulting in substantial cost savings exceeding 100K
• Actively participated in revising fee structures and establishing partnerships with third-party firms, while also playing a key role in evaluating bidders for multimillion-dollar projects
• Initiated and led a 30-year documentation digitization project to ensure compliance with regulations
• Managed a team of data analysts, conducted evaluations of manager skill sets using Gallup methodology, and provided leadership in setting up performance metrics for the team.

• Consolidated international hotel onboarding projects (Radisson and Windward) into a cohesive migration program
• Streamlined a complex project by delivering the minimum viable product while addressing and mitigating financial impacts
• Enhanced project management efficiency by pioneering the use of Smartsheets, integrating it with business processes to provide real-time updates on executive dashboards through an innovative approach
• Automated several manual processes to align with the strategic directive of streamlining hotel opening procedures
• Mentored a project coordinator new to the field, guiding their development and integration into the project
• Led 3-5 scrum teams per initiative and managed all aspects of organizational readiness
• Achieved 100% project delivery on-time by optimizing project management processes.

• Brought in to migrate data off of a NetSuite ERP and sunset an application team after a merger
• Researched to find another instance of the software in a large company, enabling pivot and team's sustainability
• Revamped team by overseeing Netsuite and Boomi integration across 5 countries and 3 continents
• Managed developers, QAs, and engineers from Pune, Manila, Boston, and Belfast encompassing three different HR organizations
• Led deployment of a software system for three acquisitions, overseeing NetSuite and Boomi integration
• Introduced planning tools, user-friendly website, and comprehensive documentation for sustainable team
• Handled invoicing, payments, and vendor relations for third-party integrations.

• Developed DDA product for Netspend's high-pressure partner account, enhancing collaboration by aligning agile elements with Netspend and partner requirements
• Pioneered organizational optimization, transitioning to a Business as a Service (BaaS) model, emphasizing innovation and adaptability
• Proactively resolved technical, financial, and operational challenges through collaboration with team members and senior executives
• Formulated comprehensive requirements for an advanced invoicing system, covering technical specifications, user stories, and use cases vital to the BaaS framework
• Established protocols and best practices for the enterprise PMO, incorporating charter templates, dynamic dashboards, and effective communications.

• Orchestrated a lead role in a global compliance program for leave, time off, and time tracking, keeping security at the forefront of all initiatives
• Formulated and documented a universal remedy for compliance issues globally, ensuring worldwide application
• Managed projects across Europe, the Americas, and Asia, contributing to the formation of an HR PMO
• Engaged in collaborative dialogue with InfoSec for IAM compliance analysis
• Systematically scrutinized HR systems and rectified areas of non-compliance
• Created new roles and access approval processes for applications, playing a key role in the inception of a novel governance system with requisite approvals and system adjustments.

• Led the establishment of a new project management office in the HR domain with a 10-member team, aligning with multinational ethical standards
• Managed a global compliance program, identifying and addressing issues in leave, time off, and time tracking across Europe, the Americas, and Asia
• Developed a universal solution for global compliance challenges, implementing systems, conducting migrations, and organizing training
• Managed projects involving IT and business teams, navigating complexities from mergers and acquisitions within Charles Schwab
• Collaborated with InfoSec on IAM compliance, systematically addressing non-compliance areas
• Established new roles and access approval processes for applications, contributing to a novel governance system.

• Directed intricate international business and IT projects within a PMO, using SDLC methods and blending agile and waterfall teams, managing over 50 resources in diverse segments
• Served as a program manager for a company-wide POS terminal certification initiative, leading integration projects for acquisitions and consolidating boarding systems
• Mediated conflicts and negotiated agreements with partners like Walmart, ADS, Visa, Capital One, and American Express, fostering trust and satisfaction
• Developed a global project framework encompassing stakeholder management, risk and issue plans, and communication plans
• Managed identification, resolution, and escalation of project risks, reporting to executive teams through dashboards
• Executed diverse projects, including networking, mobile apps, and M&A activities, aligning with product and compliance goals, while balancing regional team needs
• Facilitated and led countrywide conferences consolidating billing systems for three acquisitions under one ERP system.

• Directed intricate international business and IT projects from start to finish, managing operations of 25 charter schools and five departments for marketing initiatives
• Led end-to-end collaboration among diverse segments, overseeing 50+ resources and collaborating with affected schools for marketing projects
• Demonstrated proactive leadership throughout project lifecycles
• Conducted meticulous quality checks for brand compliance and disseminated comprehensive monthly reports
• Orchestrated marketing content development, execution, and issue resolution
• Coordinated PR campaigns, managed vendor relationships, and spearheaded research for network expansion
• Presented project status, corporate strategies, and upcoming initiatives to all executives.

• Developed a comprehensive training framework and mentorship initiative, enhancing capabilities of 200+ consultants in Phoenix and Salt Lake
• Enhanced team skills by {25%} by conducting {24} bi-weekly interactive learning sessions annually
• Led instructive sessions and live demonstrations during meetings and conferences
• Developed instructive modules focusing on military benefits for higher education
• Managed ongoing creation and updating of training resources related to enrollment and financial procedures
• Mentored team members in assisting students through college application processes and navigating financial aid intricacies
• Applied expertise in adult learning to identify and address behavioral and skill-related challenges.