Rachel Webster
Office Administration
Murfreesboro,TN
Summary
Personable Office Administrator with 5 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating an upbeat work environment.
Overview
9
9
years of professional experience
Work History
Office Administrator
Kia Of Murfreesboro
06.2022 - 08.2023
- Processed payroll for over fifty employees on a weekly, semi-monthly, and monthly basis. Tracked and managed vacation pay for employees, pay deductions, time corrections, tax withholding, garnishments, and distributed paystubs securely. Calculated and kept track of all salesmen commission pay via excel spreadsheet.
- Reviewed and posted all car deals to accounting system, organized paperwork and screened to ensure complete.
- Handled accounts payable department to include: Timely bill payment processing, invoice and purchase order posting, monthly vendor statement reconciliation, vehicle payoff processing, on demand check writing, working with vendors and other departments to investigate invoices and payments as needed.
- Assisted in accounts receivable including cash and credit card deposits, wire transfer posting and check receipting, researching accounts to ensure proper accounting.
- HR contact and administrator: handled all new hire enrollment procedures, maintained current list of active and terminated employees, worked with insurance company to provide all necessary employee information to ensure benefit qualifications.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Tag and Title Clerk
Kia Of Murfreesboro
04.2019 - 06.2022
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Communicated with customers to resolve common title issues.
- Contacted Motor Vehicle Departments and Financial Institutions to determine status of pending titles.
- Performed routine data entry or document management.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
Freelance Musician
RW Piano Player
07.2014 - 02.2020
- Contact and sales to potential new clients.
- Develop performance plans for event venues.
- Meet with client and client customers.
- Perform for public audiences in venues including restaurants, private receptions, other special events.
- Built networks with local musicians to provide session support for gigs and events.
- Taught private music lessons, adapting tuition to ages and skill levels.
- Wrote and arranged original compositions for live music performances.
- Specialized in both classical and contemporary music.
- Promoted musical career by maintaining website or social media presence.
Receptionist
Kia Of Murfreesboro
06.2018 - 04.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
Data Entry Clerk
Ranstad
03.2018 - 05.2018
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Assistant Bookkeeper
Webster Creative Group
02.2016 - 01.2018
- Manage weekly spreadsheet accounting of business expense and income
- Reconcile expense accounts
- Inspected account books and recorded transactions.
Education
High School Diploma -
Gateway Christian School
06.2014
Skills
- Payroll
- Accounts Payable Receivable
- HR
- Filing
- Office Reception
- Staff Training
- Deposit Collection
- Inbound Phone Call Handling
- Managing Office Supply Inventory
- Effective Written and Verbal Communication
- Copying and Scanning
- Information Uploading
- Microsoft Office
Timeline
Office Administrator
Kia Of Murfreesboro
06.2022 - 08.2023
Tag and Title Clerk
Kia Of Murfreesboro
04.2019 - 06.2022
Receptionist
Kia Of Murfreesboro
06.2018 - 04.2019
Data Entry Clerk
Ranstad
03.2018 - 05.2018
Assistant Bookkeeper
Webster Creative Group
02.2016 - 01.2018
Freelance Musician
RW Piano Player
07.2014 - 02.2020
High School Diploma -
Gateway Christian School
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