Rachel Clausman
Bloomington,Indiana
Summary
Events and entertainment professional with management experience and a strong focus on creating welcoming, well-executed guest experiences. Experienced in coordinating logistics, managing vendor relationships, and supporting events from planning through completion. Brings a warm, organized, and proactive approach to teamwork, communication, and day-to-day operations.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
The Scion Group
Bloomington, IN
02.2026 - Current
- Managed daily operations of residential communities, ensuring smooth functioning and resident satisfaction.
- Coordinated staff schedules to optimize coverage and enhance service delivery.
- Maintained accurate records of tenant communications and property status to support effective management decisions.
- Drafted legal documents and correspondence for attorney review and approval.
Camp Director
NORY
Manhattan, NY
05.2021 - 07.2022
- Reviewed and maintained records and evaluations of staff and program infrastructure to enhance performance.
- Coordinated staff schedules and training sessions, facilitating efficient daily operations.
- Developed annual budget, ensuring alignment with operational and staffing requirements.
- Built relationships with local businesses in order to secure discounts on rental equipment or services needed for campsite operations.
Entertainment Host
Disney Cruise LIne
Orlando, FL
11.2017 - 06.2022
- Engaged audiences with live performances and interactive activities, enhancing onboard entertainment experience.
- Coordinated entertainment schedules and events with production teams, ensuring seamless execution and audience satisfaction.
- Trained new hosts on performance standards and guest engagement techniques.
- Addressed customer complaints professionally, maintaining company standards and improving guest relations.
Education
Bachelor of Science - Communications
Indiana University
Richmond, IN05-2026
Skills
- Project management
- Budget management
- Event coordination
- Customer service
- Team building
- Effective communication
Accomplishments
Crew Member Excellence Award - Disney Cruise Line 2019
Timeline
Assistant General Manager
The Scion Group
02.2026 - Current
Camp Director
NORY
05.2021 - 07.2022
Entertainment Host
Disney Cruise LIne
11.2017 - 06.2022
Bachelor of Science - Communications
Indiana University