Rachele Lee
Irvine,CA
Overview
5
5
years of professional experience
Work History
Server
Takumi Sushi
Costa Mesa, CA
12.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Babysitter
June Chen
Newport Beach, CA
07.2023 - Current
- Provided direct-care services for children of varying ages.
- Took children to and from school and extra-curricular activities.
- Engaged with children on individual basis to build positive, trusting relationships.
- Engaged in after-school activities by assisting with sports practice and homework assignments.
Server
Toast Kitchen And Bakery
Costa Mesa, CA
05.2023 - 09.2023
- Delivered food and beverages swiftly, ensuring customer satisfaction.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Bussed and reset tables to keep the dining room and work areas clean.
Host
Black Bear Diner
Santa Ana, CA
05.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times
- Monitored seating area and checked restrooms regularly to keep spotless
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
Front Store Clerk and Delivery
Country Cousins Flower Shop
04.2020 - 02.2022
- Managed flower shop as sole store clerk on shift, handling physical and over-the-telephone interactions simultaneously
- Assisted in store deliveries during impacted holidays such as Valentine's Day, being responsible for over $3,000 in revenue
- Conceptualized and created special flower arrangements for specific customer-requested events such as weddings and parties
Education
International Studies
University of California, Irvine
Irvine, CA06-2026
Skills
- Korean
- Point-of-sale systems
Affiliations
- UC Irvine Mock Trial
- Delta Gamma Sorority
Timeline
Server
Takumi Sushi
12.2023 - Current
Babysitter
June Chen
07.2023 - Current
Server
Toast Kitchen And Bakery
05.2023 - 09.2023
Host
Black Bear Diner
05.2023 - 08.2023
Front Store Clerk and Delivery
Country Cousins Flower Shop
04.2020 - 02.2022
International Studies
University of California, Irvine