Rachele Philistin
Lake Worth
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
Boca Regional Medical Center
12.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained payroll information by calculating, collecting, and entering data.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Collaborated with department heads to forecast future staffing needs, preparing organization for growth phases.
- Communicated with candidates on assignment via telephone and email.
Unit Secretary
JFK Hospital
11.2021 - Current
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered telephone calls to offer information, answer questions, and direct calls to staff.
Administrative Assistant
Mission Clinic Of Palm Springs
01.2022 - 01.2023
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
PBX Operator
Bethesda Memorial Hospital
11.2021 - 08.2022
- Created and maintained company phone directory with current extensions and staff information.
- Trained and mentored new PBX operations employees.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Education
Bachelor of Science - Public Health
Florida State University
Tallahassee, FL 01.2020 - 08.2021
Skills
EMR / EHR
Payroll Administration and Timekeeping
Complaint resolution
Administrative Support
Customer and client relations
Staff Coordination
Timeline
Administrative Assistant
Boca Regional Medical Center
12.2023 - Current
Administrative Assistant
Mission Clinic Of Palm Springs
01.2022 - 01.2023
Unit Secretary
JFK Hospital
11.2021 - Current
PBX Operator
Bethesda Memorial Hospital
11.2021 - 08.2022
Bachelor of Science - Public Health
Florida State University
01.2020 - 08.2021
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