Rachele Roberts

• Processed customer transactions using point-of-sale systems efficiently.
• Maintained accurate cash drawer balance throughout shifts.
• Assisted customers with product inquiries and selections.
• Collaborated with team members to ensure smooth operations.
• Handled returns and exchanges per store policies.
• Implemented promotional displays to enhance customer engagement.
• Ensured cleanliness and organization of the checkout area consistently.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Greeted customers and answered any questions they had about the store's products and services.
• Performed other duties as assigned by management.

• Designed custom floral arrangements for various events and special occasions.
• Collaborated with clients to understand their floral preferences and styles.
• Managed inventory of fresh flowers and supplies for daily operations.
• Trained junior staff on floral design techniques and customer service skills.
• Utilized design software to plan complex arrangements for large events.
• Implemented efficient workflow processes to streamline arrangement preparation.
• Maintained cleanliness and organization of workstations and storage areas.
• Created custom bouquets using a variety of fresh flowers and foliage.
• Assisted customers with floral selection, design and arrangements.
• Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
• Developed promotional displays to attract new customers.
• Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.

• Prepared a variety of dishes according to menu specifications.
• Maintained cleanliness and organization in the kitchen area.
• Assisted in inventory management and ingredient ordering.
• Followed food safety guidelines for handling and storing ingredients.
• Monitored cooking times to maintain quality and consistency of dishes.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

• Managed customer inquiries and resolved issues effectively.
• Trained new staff on customer service protocols.
• Assisted in developing training materials for team members.

Managed all money to safe on overnights

• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Assisted staff with resolving complex customer issues and implementing targeted solutions.
• Collaborated with departments to enhance customer satisfaction.